European Vacation Specialist

Yates Travel; Manchester; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Fully remote with flexible scheduling

Great for beginners

Access to travel discounts, perks, and

Competitive commission structure

1099 opportunity

Job summary

Yates Travel in the United Kingdom is hiring for a starter level role focused on friendly customer support for travel experiences. You can work remotely from home, a café, or while traveling, with no prior experience required; enthusiasm and curiosity are what matter.

You will help clients explore destinations, book options, guide them through itineraries and payments, and use travel platforms. This is a growth-focused role in a supportive team that values clear communication and a positive,

Qualifications

• Strong communication and a warm, professional tone.
• Basic computer skills and comfort learning new tools.
• Good organization and attention to detail.
• Genuine interest in travel and helping others.
• No prior experience required.

Responsibilities

• Deliver friendly, consistent customer support through phone, email, and messaging.
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages.
• Walk travelers through itineraries, payments, and essential travel documents.
• Research destinations, deals, and travel options tailored to each client's needs.
• Assist with simple booking or account related questions.
• Keep communication clear and steady throughout the planning process.
• Use travel platforms, booking tools, and customer service best practices.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Travel enthusiasm

Tools

Booking platforms

CRM software

Job description

High Energy People Focused Travel Inspired

This starter level position is ideal for someone who enjoys connecting with others, loves talking about destinations and memorable experiences, and wants the freedom to work from home—or anywhere with a reliable internet connection. You don't need prior experience. What matters most is enthusiasm, curiosity, and a willingness to grow.

Key Responsibilities

• Deliver friendly, consistent customer support through phone, email, and messaging
• Guide clients as they explore and book travel options including cruises, resorts, flights, and vacation packages
• Walk travelers through itineraries, payments, and essential travel documents
• Research destinations, deals, and travel options tailored to each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Why You'll Love This Role

• Daily conversations centered around travel, destinations, and exciting adventures
• Work remotely—from home, a café, or even while traveling
• Every client brings a new story and a new trip to design
• Become the trusted person who helps others plan unforgettable vacations
• Join a supportive, upbeat, travel loving team that encourages your growth

What You Bring

• A positive, energetic, people first attitude
• Strong communication skills with a warm, professional tone
• Basic computer skills and comfort learning new tools
• Good organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Great for beginners
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure
• 1099 opportunity