Travel Consultant

Yates Travel; Greater London; Remote; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Fully remote with flexible scheduling

Beginner friendly

Access to travel discounts, perks, and

Competitive commission structure

1099 opportunity

Zusammenfassung

Yates Travel seeks an entry-level, remote customer support associate who loves travel and helping others plan memorable trips. This role requires enthusiasm, curiosity, and a proactive attitude; no previous experience is needed.

You'll handle inquiries via phone, email, and chat, assist clients in browsing and booking cruises, flights, and vacation packages, and guide them through itineraries and documents. A friendly, professional tone and solid organizational skills are key.

Qualifikationen

• No prior travel experience required; eagerness to learn.
• Strong communication and friendly, professional tone.
• Interest in travel and helping others is essential.

Aufgaben

• Provide warm customer support via phone, email, and messaging.
• Assist clients in browsing and booking cruises, flights, and vacation packages.
• Walk customers through itineraries, payments, and travel documents.
• Research destinations, promotions, and travel choices that match each client’s preferences.
• Help resolve simple booking or account related questions.
• Maintain clear, consistent communication throughout the planning process.
• Use travel systems, booking tools, and customer service best practices.

Kenntnisse

Customer service

Communication

Attention to detail

Tech literacy

Travel interest

No experience required

Tools

Booking tools

Travel systems

CRM

Jobbeschreibung

High Energy People Centered Travel Driven

This entry level role is perfect for someone who enjoys connecting with people, loves discussing destinations and unique experiences, and wants the flexibility to work remotely—or anywhere with a steady internet connection. No past experience is required. What matters most is excitement, curiosity, and a desire to grow.

Key Responsibilities

• Provide warm, dependable customer support through phone, email, and messaging
• Assist clients as they browse and book travel options such as cruises, resorts, flights, and vacation packages
• Walk customers through itineraries, payments, and travel documents
• Research destinations, promotions, and travel choices that match each client's preferences
• Help resolve simple booking or account related questions
• Maintain clear, consistent communication throughout the planning process
• Use travel systems, booking tools, and customer service best practices

Why This Role Is Awesome

• Daily conversations centered around travel, destinations, and exciting adventures
• Work remotely—from home, a café, or even while traveling
• Every client brings a new story and a new trip to design
• Become the trusted person who helps others plan unforgettable vacations
• Join a supportive, upbeat, travel loving team that encourages your growth

What You Bring

• A positive, energetic, people focused attitude
• Strong communication skills with a friendly, professional tone
• Basic computer skills and comfort learning new tools
• Solid organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Perks & Benefits

• Fully remote with flexible scheduling
• Beginner friendly
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure
• 1099 opportunity