Travel Advisor - Flexible 30h, Commission & Perks

TUI Group; Stoke-on-Trent; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & wellbeing

Career progression

Pension & life assurance

Job summary

TUI Group in Stoke-on-Trent is seeking a Travel Advisor to join the Retail Team at the Stoke Festival Park Superstore. You will help customers envision and book holidays, cruises, UK breaks and add-ons, delivering memorable holiday experiences.

You will work 30 hours weekly with a varied shift pattern, including weekends and bank holidays, and evenings at our busy stores. Training on systems will empower you to assist customers effectively.

Qualifications

• Excellent customer service skills and a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages with customers and colleagues.

Responsibilities

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
• Your drive to achieve will lead you to exceed your sales objectives in Retail we call it ‘Smashing your Targets’.
• Embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
• Investigate and resolve any question or complaint when things don’t go to plan.
• Receive training on a variety of systems to enhance knowledge and bring memorable holidays to life.

Skills

Customer service

Sales targets

Multitasking

Team player

Communication

Job description

TUI Group in Stoke-on-Trent is seeking a Travel Advisor to join the Retail Team at the Stoke Festival Park Superstore. You will help customers envision and book holidays, cruises, UK breaks and add-ons, delivering memorable holiday experiences.

You will work 30 hours weekly with a varied shift pattern, including weekends and bank holidays, and evenings at our busy stores. Training on systems will empower you to assist customers effectively.