Holiday Travel Advisor (Temp) — 30hrs, Commission

TUI; St Helens; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Commission scheme

Holiday benefits

Health & wellbeing

Job summary

TUI is hiring a Travel Advisor for our St Helens store. This temporary 12-month position offers a 30-hour week with a varied shift pattern, including weekends and bank holidays.

You will help customers choose and book holidays, cruises, and UK breaks, while delivering exceptional service and contributing to a commission scheme. You’ll be trained on multiple systems to support selling and customer guidance, aiming to build unforgettable holiday experiences and strengthen customer loyalty.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who collaborates with customers and colleagues.

Responsibilities

• Inspire customers and colleagues to enjoy their holidays and achieve sales targets.
• Exceed sales objectives; actively promote and upsell holidays, cruises, UK breaks and related products.
• Embrace change and adapt to new ways of working in a customer-facing role both in-store and online.
• Investigate and resolve questions or complaints when things don’t go as planned.
• Receive training on systems to enhance knowledge and help bring memorable holidays to life for customers.

Skills

Customer service

Sales targets

Multitasking

Adaptability

Teamwork

Communication

Job description

TUI is hiring a Travel Advisor for our St Helens store. This temporary 12-month position offers a 30-hour week with a varied shift pattern, including weekends and bank holidays.

You will help customers choose and book holidays, cruises, and UK breaks, while delivering exceptional service and contributing to a commission scheme. You’ll be trained on multiple systems to support selling and customer guidance, aiming to build unforgettable holiday experiences and strengthen customer loyalty.