Trauma MedTech Clinical Specialist - In-Theatre Innovator

Johnson & Johnson Co.; Leeds; In loco; GBP 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Johnson & Johnson in Leeds, UK seeks a Clinical Specialist - Trauma to drive DPS product adoption in theatres and support surgeons with complex procedures. You’ll manage accounts, train staff, and collaborate with cross-functional teams to optimise patient outcomes.

The role emphasizes in-theatre product evaluations, inventory collaboration with DePuy Synthes, and ongoing professional education across consultants, registrars, and theatre staff to ensure safe, effective use of products and

Mansioni

• Account Management
• Strive for positive customer experience of DPS in all allocated accounts in region
• Responsive in-person/phone case support for valid customer requests, complex surgeries with new product innovation
• Identify & execute opportunities for optimising consignment
• Manage inventory in partnership with customer
• Provide customer training on inventory management best-practice and partnership with Depuy synthes
• Proactive contribution to the regional achievement of the pull-back target
• Ensure FOL inventory requests are needs-based and that NBW requests accurately reflect the realistic opportunity size and demand
• Provide regular training of all clinical staff (consultants, registrars, theatre staff) on product and principles, to ensure safe and effective use of products, provide value to customers and to upskill to reduce reactive service demand
• Enhance training events with appropriate resources (kit, demo, sawbones marketing collateral, iPad, videos etc)
• Identify Prof Ed needs and target relevant courses for customers in need of development
• Ensure positive and meaningful Prof Ed engagement for customers; complete pre and post-training calls to prep/de-brief on the education episode
• Challenger & procedural selling:
• Continuous pursuit of opportunities to sell the full DPS portfolio within a procedure to achieve targets
• 80% customer facing time, zero blank days, log in OF in a consistent and timely manner
• Take ownership of professional development in product, process and healthcare environment expertise
• DPS brand and product promotion:
• Conduct in-theatre product evaluations, promote and share DPS activity with clinical & non-clinical stakeholders, generate and share service reports
• Effective use of sales aids, marketing collateral and digital resources to enhance product demonstrations during customer calls and product training
• Collaborate with colleagues across functions (marketing, prof ed, HCC, commercial) and across business units to support and enhance our customers' DPS experience
• Business acumen:
• Account planning and execution; create and update business plan throughout the year, during 1-2-1s and reviews with RSM
• KOL management:
• Contribute to SS/SBMs' stakeholder maps, customer profiling and influence maps to ensure all stakeholders are effectively and deeply understood
• Create and execute stakeholder engagement plans,

Descrizione del lavoro

Johnson & Johnson in Leeds, UK seeks a Clinical Specialist - Trauma to drive DPS product adoption in theatres and support surgeons with complex procedures. You’ll manage accounts, train staff, and collaborate with cross-functional teams to optimise patient outcomes.

The role emphasizes in-theatre product evaluations, inventory collaboration with DePuy Synthes, and ongoing professional education across consultants, registrars, and theatre staff to ensure safe, effective use of products and