Clinical Specialist -Trauma - Johnson & Johnson MedTech - Orthopaedics South Central

Johnson & Johnson; Leeds; Sur place; GBP 45 000 - 65 000; Plein temps

Résumé du poste

Johnson & Johnson in Leeds, UK seeks a Clinical Specialist - Trauma to drive DPS product adoption in theatres and support surgeons with complex procedures. You’ll manage accounts, train staff, and collaborate with cross-functional teams to optimise patient outcomes.

The role emphasizes in-theatre product evaluations, inventory collaboration with DePuy Synthes, and ongoing professional education across consultants, registrars, and theatre staff to ensure safe, effective use of products and

Responsabilités

• Account Management
• Strive for positive customer experience of DPS in all allocated accounts in region
• Responsive in-person/phone case support for valid customer requests, complex surgeries with new product innovation
• Identify & execute opportunities for optimising consignment
• Manage inventory in partnership with customer
• Provide customer training on inventory management best-practice and partnership with Depuy synthes
• Proactive contribution to the regional achievement of the pull-back target
• Ensure FOL inventory requests are needs-based and that NBW requests accurately reflect the realistic opportunity size and demand
• Provide regular training of all clinical staff (consultants, registrars, theatre staff) on product and principles, to ensure safe and effective use of products, provide value to customers and to upskill to reduce reactive service demand
• Enhance training events with appropriate resources (kit, demo, sawbones marketing collateral, iPad, videos etc)
• Identify Prof Ed needs and target relevant courses for customers in need of development
• Ensure positive and meaningful Prof Ed engagement for customers; complete pre and post-training calls to prep/de-brief on the education episode
• Challenger & procedural selling:
• Continuous pursuit of opportunities to sell the full DPS portfolio within a procedure to achieve targets
• 80% customer facing time, zero blank days, log in OF in a consistent and timely manner
• Take ownership of professional development in product, process and healthcare environment expertise
• DPS brand and product promotion:
• Conduct in-theatre product evaluations, promote and share DPS activity with clinical & non-clinical stakeholders, generate and share service reports
• Effective use of sales aids, marketing collateral and digital resources to enhance product demonstrations during customer calls and product training
• Collaborate with colleagues across functions (marketing, prof ed, HCC, commercial) and across business units to support and enhance our customers' DPS experience
• Business acumen:
• Account planning and execution; create and update business plan throughout the year, during 1-2-1s and reviews with RSM
• KOL management:
• Contribute to SS/SBMs' stakeholder maps, customer profiling and influence maps to ensure all stakeholders are effectively and deeply understood
• Create and execute stakeholder engagement plans,

Description du poste

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales - Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Leeds, West Yorkshire, United Kingdom

Job Description:

At Johnson & Johnson, our company's ethical character is defined by our people. We strive to attract people with strong, positive values, and we develop, reinforce and reward those values. Our special set of values is embodied in Our Credo, a respected, legendary document that has guided our company for almost 70 years. As our ethical framework, it outlines our responsibility to our customers, employees, communities and stockholders. As you get to know us, you'll realize that our people choose to live Our Credo - to work at making it vital day-in and day-out - not because it is required, but because it feels right.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Clinical Specialist -Trauma

Roles & Responsibilities

• Account Management
• Strive for positive customer experience of DPS in all allocated accounts in region
• Responsive in-person/phone case support for valid customer requests, complex surgeries with new product innovation.
• Inventory Management:
• Identify & execute opportunities for optimising consignment
• Manage inventory in partnership with customer
• Provide customer training on inventory management best-practice and partnership with Depuy synthes
• Proactive contribution to the regional achievement of the pull-back target
• Ensure FOL inventory requests are needs-based and that NBW requests accurately reflect the realistic opportunity size and demand
• Training & Education:
• Provide regular training of all clinical staff (consultants, registrars, theatre staff) on product and principles, to ensure safe and effective use of products, provide value to customers and to upskill to reduce reactive service demand
• Enhance training events with appropriate resources (kit, demo, sawbones marketing collateral, iPad, videos etc)
• Identify Prof Ed needs and target relevant courses for customers in need of development
• Ensure positive and meaningful Prof Ed engagement for customers; complete pre and post-training calls to prep/de-brief on the education episode
• Sales Execution
• Challenger & procedural selling:
• Continuous pursuit of opportunities to sell the full DPS portfolio within a procedure to achieve targets
• 80% customer facing time, zero blank days, log in OF in a consistent and timely manner
• Take ownership of professional development in product, process and healthcare environment expertise
• DPS brand and product promotion:
• Conduct in-theatre product evaluations, promote and share DPS activity with clinical & non-clinical stakeholders, generate and share service reports
• Effective use of sales aids, marketing collateral and digital resources to enhance product demonstrations during customer calls and product training
• Collaborate with colleagues across functions (marketing, prof ed, HCC, commercial) and across business units to support and enhance our customers' DPS experience
• Business acumen:
• Account planning and execution; create and update business plan throughout the year, during 1-2-1s and reviews with RSM
• KOL management:
• Contribute to SS/SBMs' stakeholder maps, customer profiling and influence maps to ensure all stakeholders are effectively and deeply understood
• Create and execute stakeholder engagement plans,