Trauma-Informed Supported Housing Manager

Housing Limited; Manchester; On-site; GBP 42,000 - 60,000; Full time

Job summary

The Housing Network (THN) in Manchester seeks an experienced Supported Housing Manager to lead a new dispersed accommodation service. You will provide leadership, ensure trauma-informed, person-centred support and drive high-quality outcomes for survivors of domestic abuse and their families.

Responsibilities include safeguarding, risk management, occupancy, budget oversight and developing partnerships with local authorities and housing, health and police colleagues across Manchester.

Qualifications

• Experience managing supported housing, domestic abuse, homelessness or similar services.
• Strong knowledge of safeguarding, risk management and multi-agency working.
• Experience leading teams and managing service performance.
• Knowledge of trauma-informed and person-centred approaches.
• Understanding of housing management, tenancy sustainment and move-on planning.
• Excellent communication, leadership and problem-solving skills.
• Commitment to equality, diversity and inclusion.
• Full UK driving licence and company car & fuel card provided.

Responsibilities

• Lead, motivate and develop a team delivering specialist support to survivors of domestic abuse and their families.
• Ensure services are delivered using trauma-informed, strengths-based and psychologically informed approaches.
• Oversee safeguarding, risk management and high-risk domestic abuse cases, ensuring robust assessments and safety planning are in place.
• Manage referrals, placements and occupancy across dispersed accommodation.
• Support residents to progress towards sustainable housing, recovery and greater independence.
• Monitor service quality, compliance, outcomes and KPI performance.
• Manage budgets and resources effectively to ensure value for money and service excellence.
• Develop strong partnerships with local authorities, domestic abuse services, police, health professionals and other stakeholders across Manchester.

Skills

Strategic leadership

Team development

Trauma-informed approach

Safeguarding & risk management

Multi-agency partnership

Communication skills

Problem solving

Equality & inclusion

Budget management

Job description

The Housing Network (THN) in Manchester seeks an experienced Supported Housing Manager to lead a new dispersed accommodation service. You will provide leadership, ensure trauma-informed, person-centred support and drive high-quality outcomes for survivors of domestic abuse and their families.

Responsibilities include safeguarding, risk management, occupancy, budget oversight and developing partnerships with local authorities and housing, health and police colleagues across Manchester.