Trauma-Informed Support Worker - Homelessness (12-month Contract)

The Salvation Army; Greater London; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Salvation Army in London is seeking an experienced Support Worker for the Homelessness Service Team. This fixed-term maternity cover involves managing a residents’ caseload, delivering trauma-informed one-to-one support, and guiding residents through a structured resettlement programme.

You will facilitate activities aimed at independence, working with integrity, compassion and respect, and may use Bengali language skills where appropriate. DBS check required.

Qualifications

• Experience as a Support Worker in homelessness or related settings.
• Ability to provide one-to-one support plans with a trauma-informed approach.
• Commitment to safeguarding and equality of opportunity.
• Proficiency or willingness to develop Bengali language skills is desirable.

Responsibilities

• Manage a caseload of residents in homelessness services.
• Deliver one-to-one support programmes aligned with trauma-informed care.
• Support residents through a structured resettlement programme toward independence.
• Facilitate meaningful activities and promote community integration.
• Model values of integrity, accountability, compassion, and respect.

Skills

Trauma-informed

Teamwork

Cultural sensitivity

Bengali (desirable)

Job description

The Salvation Army in London is seeking an experienced Support Worker for the Homelessness Service Team. This fixed-term maternity cover involves managing a residents’ caseload, delivering trauma-informed one-to-one support, and guiding residents through a structured resettlement programme.

You will facilitate activities aimed at independence, working with integrity, compassion and respect, and may use Bengali language skills where appropriate. DBS check required.