Trauma-Informed Support Assistant: Empower Youth to Thrive

Taff Housing; Abergavenny; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Programme

Clinical supervision

Regular training and learning

Job summary

Taff Housing is seeking a compassionate Support Assistant for Ty Parc in Abergavenny to help 16+ care-experienced residents move toward independence, within a supportive team. The role emphasizes relationship-building, trauma-informed practice, and a willingness to work flexible shifts in a new service.

You will join a values-driven team that prioritises safety, well-being and positive progress, with ongoing opportunities for training and personal growth.

Qualifications

• Experience in supported housing, leaving care, or similar support setting.
• Understanding of trauma and psychologically informed approaches.
• Ability to respond calmly and work on own initiative.
• Knowledge of safeguarding and child protection concepts under relevant legislation.

Responsibilities

• Be part of the day-to-day delivery of Ty Parc, supporting care-experienced young people 16+ as they move towards independence.
• Support colleagues to enable and assist young people transitioning from residential accommodation.
• Build positive relationships and take a collaborative approach to help residents achieve goals.
• Work within a 24/7 shift rota covering every day of the year.
• Follow support plans and safety/risk plans to maintain resident safety.

Skills

Supported housing

Trauma-informed

De-escalation

Safeguarding

Team player

Communication

Initiative

Night shifts

Job description

Taff Housing is seeking a compassionate Support Assistant for Ty Parc in Abergavenny to help 16+ care-experienced residents move toward independence, within a supportive team. The role emphasizes relationship-building, trauma-informed practice, and a willingness to work flexible shifts in a new service.

You will join a values-driven team that prioritises safety, well-being and positive progress, with ongoing opportunities for training and personal growth.