Trauma-Informed Mental Health Support Worker (SEND/SEMH)

Protocol Education Ltd; West of England; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

FREE CPD

Thrive training

Job summary

Protocol Education Ltd is seeking Mental Health & Wellbeing Support Workers to assist pupils in SEND and SEMH settings. You will help pupils manage emotions, build trust, and create safe spaces for learning, often making a real difference in daily school life.

The role focuses on 1:1 and small-group support, de-escalation, and building routines with collaboration from teachers and external professionals. Training and ongoing CPD are provided.

Qualifications

• Calm, patient approach and steady presence in the room.
• Confidence managing challenging behaviour and de-escalation.
• Genuine interest in mental health and wellbeing.
• Backgrounds in youth work, care, psychology, or coaching are ideal.

Responsibilities

• Supporting pupils 1:1 and in small groups
• Helping children regulate emotions and develop coping strategies
• Managing behaviour with a calm, trauma-informed approach
• Building strong, trusting relationships with pupils
• Supporting routines that create safety and structure
• Working closely with teachers, SENCOs, and external professionals

Skills

Calm demeanor

Behaviour management

Trauma-informed

Empathy

Job description

Protocol Education Ltd is seeking Mental Health & Wellbeing Support Workers to assist pupils in SEND and SEMH settings. You will help pupils manage emotions, build trust, and create safe spaces for learning, often making a real difference in daily school life.

The role focuses on 1:1 and small-group support, de-escalation, and building routines with collaboration from teachers and external professionals. Training and ongoing CPD are provided.