Trauma-Informed Children's Care Team Leader

WILDERNESS WAY; Whitehaven; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Up to 7 weeks annual leave

Paid Compassionate Leave from day one

Enhanced Sick Pay, Maternity Pay and P

Medicash healthcare benefits, incl. 24

Life Assurance 2x salary

Level 3 Diploma funded

Six-month induction program

Progression opportunities

Discounts across gyms, retail, etc.

£1,000 Refer a Friend bonus

Company pension scheme

Job summary

Wilderness Way in the United Kingdom is seeking a Children's Residential Team Leader to drive exceptional care and lead a dedicated team in our home. You will model best practice, oversee care plans, and support staff development to ensure children receive outstanding support daily.

You'll work hands-on, lead safeguarding on shift, collaborate with families and professionals, and shape a positive, trauma-informed environment where children can thrive and feel secure while reaching their goals.

Qualifications

• Hold a Level 3 Diploma in Residential Childcare, Children and Young People's Workforce, or an equivalent qualification.
• Have experience working in residential childcare, including supporting children with emotional, behavioural or complex needs.
• Bring leadership experience, whether that's through coaching, mentoring, shift leadership or supporting the development of colleagues.
• Be 21 or over (or turning 21 soon) due to requirements within children's residential care.
• Have the right to work in the UK. Unfortunately, sponsorship is not available.
• Hold a full UK driving licence and be comfortable driving as part of your role.

Responsibilities

• Lead shifts and make decisions that ensure children receive safe, consistent and high-quality care.
• Coach, mentor and support Residential Support Workers and Senior Residential Support Workers to build confidence, consistency and best practice.
• Champion trauma-informed care and help create positive, nurturing environments where children can thrive.
• Ensure children's voices are heard and reflected in the care and support they receive.
• Promote education, achievement, wellbeing and independence through everyday opportunities.
• Oversee care plans, risk assessments and records to maintain the highest standards of care and regulatory compliance.
• Lead safeguarding practice on shift, supporting colleagues to make safe and informed decisions.
• Work closely with families, schools, therapists and other professionals to help children achieve positive outcomes.
• Support audits, inspections and continuous improvement activities that help maintain outstanding services.
• Deputise for senior leaders when required and help drive the day-to-day operation of the home.

Skills

Leadership

Coaching

Staff development

Decision making

Safeguarding

Education

Level 3 Diploma in Residential Childcare

Children and Young People's Workforce

Job description

Wilderness Way in the United Kingdom is seeking a Children's Residential Team Leader to drive exceptional care and lead a dedicated team in our home. You will model best practice, oversee care plans, and support staff development to ensure children receive outstanding support daily.

You'll work hands-on, lead safeguarding on shift, collaborate with families and professionals, and shape a positive, trauma-informed environment where children can thrive and feel secure while reaching their goals.