Transportation Manager, Network and Speed - 3P Operations Transportation

Amazon Web Services (AWS); Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Amazon’s European Expansions Transportation team in London is seeking an enthusiastic, data-driven Program Manager to manage cross-functional projects, implement metrics, and optimize Europe’s transportation routes from fulfillment centers to customers.

You will partner with business and tech teams, perform root-cause analysis, drive continuous improvement, and communicate results to senior leadership while maintaining a customer-first mindset in a fast-paced, deadline-driven environment.

Qualifications

• Bachelor's degree required.
• Advanced Excel (Pivot Tables, VLOOKUPs) and SQL experience required.
• Proven experience in program or project management.
• Experience working cross-functionally with tech and non-tech teams.
• Ability to define program requirements using data and metrics.

Responsibilities

• Drive performance improvements with partner carriers and root cause analysis.
• Provide best-in-class service to internal clients regarding costs, freight status, and schedule exceptions.
• Create and implement transportation network improvements for flexible, efficient options.

Skills

Excel advanced (Pivot Tables, VLOOKUPs

SQL

Program management

Cross-functional collaboration

Data-driven process improvement

Requirements definition

Education

Bachelor's degree

Job description

Description

Amazon’s European Expansions Transportation team is looking for an enthusiastic, customer obsessed, Program Manager to manage projects, implement and improve metrics, improve supply chain routes, and ensure that packages move efficiently throughout Europe from fulfillment centers to customers.

Description

Amazon’s European Expansions Transportation team is looking for an enthusiastic, customer obsessed, Program Manager to manage projects, implement and improve metrics, improve supply chain routes, and ensure that packages move efficiently throughout Europe from fulfillment centers to customers.

To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical).

Responsibilities Include (but Are Not Limited To)

• Driving performance improvement with our partner carriers. Completion of root cause analysis on all defects and using these data to drive continuous improvement activities.
• Responding with best in class service to internal clients (Retail/Fulfillment Centers) regarding costs, status of freight, availability of freight and exceptions to the schedule of freight.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products for our customers (such as expedited and high value freight options).

The ideal candidate has a background of running cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must.

Basic Qualifications

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience in program or project management
• Experience working cross functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- AWS EMEA SARL (UK Branch) - F93

Job ID: A10555866