Business Operations Manager, Amazon Freight EU

Amazon; London; On-site; GBP 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a proactive Business Operations Manager to enhance processes and drive tool adoption within a dynamic sales environment. This role involves collaborating with diverse teams to design and manage systems that boost productivity and align with organizational objectives. The ideal candidate will possess a strong background in sales operations and project management, with a passion for continuous improvement and efficiency. Join a forward-thinking company that values innovation and teamwork, and take your career to the next level in a fast-paced, high-growth setting.

Qualifications

• Bachelor's degree in a relevant field required.
• Experience with CRM tools and data analysis is essential.

Responsibilities

• Build and optimize processes to enhance sales team efficiency.
• Manage complex projects to improve operational effectiveness.
• Collaborate with cross-functional teams to drive organizational growth.

Skills

Sales Process Implementation

Data Analysis

Project Management

Cross-functional Collaboration

CRM Tools (Salesforce)

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Finance

Bachelor's Degree in Economics

Bachelor's Degree in Computer Science

Bachelor's Degree in Engineering

Tools

Salesforce

Microsoft Excel

Job description

Business Operations Manager, Amazon Freight EU

Job ID: 2880234 | Amazon EU SARL (UK Branch)

Amazon Freight has externalised Amazon's world-class logistics and transportation expertise to support businesses across Europe and North America with their freight needs. We provide a sustainable, simple and transparent solution for brand owners, distributors, wholesalers, retailers, and Amazon partners to move freight.

We are seeking a proactive and results-driven Business Operations Manager to partner with the EU Sales organization in enhancing processes, developing sales programs, driving tool adoption, and implementing governance frameworks to boost overall team productivity. This role partners with a diverse group, including a 100+ person Sales team, as well as Product, Marketing, Strategy, Legal, and Finance, to design, implement, and manage systems and strategies that drive efficiency and align with organizational objectives.

Operating in a fast-paced environment of rapid growth and increasing complexity, this position requires strengths across Earn Trust, Invent and Simplify, Deliver Results, Bias for Action, Learn and Be Curious, and Ownership.

Key job responsibilities

1. Build efficient, scalable, and transparent processes: Create and optimize processes to enhance sales team efficiency and scalability end-to-end.
2. Scope, test and refine strategic projects: Manage complex, multi-faceted projects to improve operational efficiency and effectiveness. Scale successful solutions across sales teams and geographies.
3. Govern and collaborate with cross-functional teams (Finance, Legal, Product, Strategy, Marketing, Commercial, Operations) to optimize mechanisms that underpin organizational growth.
4. Work on continuous improvements to translate business requirements into proof of concept, project resource, and timeline estimate.
5. Ensure adoption of key trainings and on-boarding standardization across tools and trainings.

BASIC QUALIFICATIONS

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field.
• Experience with sales CRM tools such as Salesforce or similar software.
• Experience using Microsoft Excel to manipulate and analyze data.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.

PREFERRED QUALIFICATIONS

• Experience working within a high-growth, technology company.
• Experience in finance, business management, and sales operations.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Posted: April 15, 2025 (Updated about 1 hour ago)