Process Expert, ST ACES, EU ST ACES- Fleet Excellence, Sustainability and Risk Management

Amazon; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Process Expert to join EU ST ACES - Fleet Excellence, Sustainability and Risk Management, shaping the future of Amazon Transportation Services across the EU network.

The role requires hands-on process design, system and tool development, and change management experience in a startup-like environment, with a bias for action and a focus on reducing defects, delivering end-to-end improvements, and driving cost efficiency.

Qualifications

• Bachelor's degree or equivalent work experience in Business, Engineering, Supply Chain, Transportation, Mathematics, Economics, Physics or another technical field
• Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
• Travel up to 30% of the time

Responsibilities

• Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
• Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
• Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
• Support to improve the vision, content, and delivery of standard work and ACES Training program.
• Create benchmark standards and audit process
• Analyze and solving operational barriers with a focus on understanding root causes.

Education

Bachelor's degree or equivalent

Tools

MS Office

SQL

Job description

Process Expert, ST ACES, EU ST ACES- Fleet Excellence, Sustainability and Risk Management

Job ID: 10502229 | Amazon UK Services Ltd.

Are you interested in shaping the future of Amazon Transportation Services (ATS) for our Surface Transportation operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?

EU Amazon Transportation Services’ ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost.

This position will support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment.

A successful candidate will demonstrate:

• Passion for continuous improvement and developing mechanisms to reduce defects


• Willingness to roll up your sleeves and do whatever is necessary; owner mentality


• Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management


• Ability to think strategically and execute methodically


• Ability to drive projects from initially ambiguous states


• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases


• Demonstrated ability to write detailed project and business plans.


• High attention to detail and proven ability to manage competing priorities simultaneously

Key job responsibilities

Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.

• Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.


• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.


• Work with technology teams and product managers to develop new tools and systems to support the growth of the business.


• Support to improve the vision, content, and delivery of standard work and ACES Training program.


• Create benchmark standards and audit process


• Analyze and solving operational barriers with a focus on understanding root causes.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• Bachelor's degree or equivalent work experience in Business, Engineering, Supply Chain, Transportation, Mathematics, Economics, Physics or another technical field


• Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment


• Travel up to 30% of the time

Preferred Qualifications

• Experience of Six Sigma/ Lean analytical techniques


• Experience implementing process improvements

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.