Transport Support Operator

Culinagroup1; Lutterworth; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culinagroup1 is recruiting a Transport Support Operator to join the Contract division on a full-time permanent basis. You will debrief drivers daily and provide general admin support to the Transport team to keep deliveries running smoothly.

The role operates on a 4 on 4 off shift pattern from 6am to 6pm, offering a stable schedule and the chance to contribute to efficient logistics operations while maintaining high accuracy in timesheets, POD handling, and key transport documents.

Qualifications

• High accuracy and attention to detail required.
• Ability to work without direct supervision.
• Positive and adaptable attitude essential.
• Strong communication skills to provide accurate information.
• Ability to work efficiently under pressure and meet deadlines.
• Able to prioritise workload to meet set timelines.
• Competency in MS Office (PowerPoint, Word, Excel).

Responsibilities

• Correctly debrief drivers.
• Check timesheets and PODs for accuracy.
• Scan and store PODs using DMS.
• Prepare drivers' wallets and issue delivery notes in drop sequence.
• Print despatch notes and replenish despatch paper.
• Answer telephone and assist enquiries.
• Download drivers' cards / tachographs.
• Communicate ETAs to Customer Services.
• Update spreadsheets (change-overs, run summaries, trailer checks).
• Depart loads using Transport Management System (TMS).
• Ensure uplifts are dispatched in correct loads.

Skills

Attention to detail

Self supervision

Positive attitude

Excellent communication

Work under pressure

Prioritisation

MS Office proficiency

Tools

MS Office

Job description

Life in this role

As part of our, Contract division, we have an exciting opportunity to join the team as a Transport Support Operator on a full time permanent basis!

This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team.

Salary: £28,181 per annum.

Working hours: 4 on 4 off, 6am-6pm.

Key Duties of a Transport Support Operator

• Correctly debriefing drivers.
• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning and storing PODs using the document management system.
• Preparing drivers' wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with any enquiries.
• Downloading drivers' cards / tachographs.
• Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
• Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are despatched in correct loads.

What you'll need

• Attention to detail / accuracy.
• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Excellent communication skills in order to deliver accurate information.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

What is in it for you?

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support - your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers - free eye tests and discounts on prescription glasses.
• Reward & Recognition - we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts - our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.