Transport Solutions Assistant

Nottinghamshire County Council; East Midlands; On-site; GBP 27,000 - 30,000; Full time

Job summary

Nottinghamshire County Council is seeking a Transport Solutions Assistant to deliver transport services for education, adult and children social care, respite short breaks and other passenger transport. You will support internal and external clients, ensuring care is provided efficiently and safely.

The role requires strong customer service, good IT skills including MS Office, and team collaboration. It is office-based at County Hall, West Bridgford, with a permanent, full-time contract.

Qualifications

• GCE A Level or equivalent education preferred.
• Strong customer service focus.
• Analytical skills and knowledge of transport practices.
• Proficient with IT systems, including MS Office.
• Able to work well in a team.

Responsibilities

• Engage directly with clients and suppliers, providing exceptional customer care.
• Make decisions and solve problems to meet operational targets while prioritising available resources.
• Maintain accurate financial and client information, creating reports as needed.
• Seek improvements in services and outcomes for customers, identifying potential savings through efficient procurement.
• Ensure compliance with National and County Council safeguarding and child protection measures.

Skills

Customer service

Analytical skills

IT literacy

Teamwork

Transport knowledge

Education

GCE A Level or equivalent

Tools

Microsoft Office

Job description

Job Description / Person Specification

Transport Solutions Assistant JDPS.pdf – 145KB Opens in a new window

Salary: £26,824 - £29,540 per annum

Type of vacancy: Permanent

Work pattern: Full Time

Hours per week: 37

Work Base: County Hall, West Bridgford, NG2 7QP

Working Arrangements: Office Based

Job Description / Person Specification: Transport Solutions Assistant JDPS.pdf – 145KB Opens in a new window

Competency Framework: Tier 7a

Number of posts: 1

Interview date: 28 September 2026

Closing Date: 06 September 2026 23:55

At Nottinghamshire County Council, we are committed to serving our community with compassion and care. We believe in creating a supportive environment where everyone can thrive. Join us in making a difference in the lives of those we serve!

As a Transport Solutions Assistant, you will play a vital role in delivering specialised transport services. This includes transport for education, adult and children social care, respite short breaks and other passenger transport as required by the varied services provided by Nottinghamshire County Council. Your solutions will support both internal and external clients, ensuring everyone receives the care they need.

Don’t miss out on this opportunity to be part of a team that truly cares!

In This Role, You Will

• Engage directly with clients and suppliers, providing exceptional customer care.
• Make decisions and solve problems to meet operational targets while prioritising available resources.
• Maintain accurate financial and client information, creating reports as needed.
• Seek improvements in services and outcomes for customers, identifying potential savings through efficient procurement.
• Ensure compliance with National and County Council safeguarding and child protection measures.

To Succeed As a Transport Solutions Assistant, You Should

• Have a good standard of education, ideally with qualifications at GCE A Level or equivalent.
• Be passionate about providing excellent customer service
• Have strong analytical skills and familiarity with transport solutions and practices.
• Be proficient in using IT systems, including Microsoft Office applications.
• Have successfully worked as part of a team.

We Are Looking For Candidates Who Demonstrate

• Customer Care Commitment: A strong dedication to providing excellent service.
• Teamwork and Collaboration: Ability to work well with colleagues and clients alike.
• Problem-Solving Skills: Capability to devise solutions and prioritise effectively.
• Adaptability: Flexibility to manage changing demands and challenges.

At Nottinghamshire County Council, We Offer

• A place to belong: A friendly, inclusive workplace where everyone is valued.
• Professional Development: Opportunities for growth and continuous learning.
• Work-Life Balance: Flexible working arrangements to suit your lifestyle.
• Generous Leave: A supportive environment that prioritises your well-being.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself as a Disability Confident Leader Organisation.

Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.