Passenger Transport Supervisor

Nottingham City Council; Nottingham; On-site; GBP 33,000 - 35,000; Full time

Job summary

Nottingham City Council is seeking a Supervisor for Passenger Transport Services to oversee a team of Drivers and Passenger Assistants, ensuring safe and accessible city-wide travel.

You will plan routes, manage on-call rotas, and ensure compliance with transport legislation, health and safety, and safeguarding. A full driving license and DBS check are essential requirements for the role.

Qualifications

• Supervisory or team-lead experience in transport operations.
• Full UK driving license; D1 license preferred.
• Experience with Health and Safety, safeguarding and transport compliance.
• Fluent English in speaking and writing.
• DBS check required for regulated activity.

Responsibilities

• Plan and allocate passenger transport routes to deliver safe, high-quality, accessible travel.
• Supervise drivers and passenger assistants and manage on-call rotas.
• Carry out audits and ensure records comply with transport legislation and council requirements.
• Ensure health and safety risk assessments are up to date and investigations are carried out.
• Promote positive client and passenger relations and maintain high service standards.

Skills

Supervisory experience

Driving license

Health & Safety knowledge

English language proficiency

On-call readiness

Education

D1 driving license (D desirable)

Job description

Contract Type: Permanent

Working Hours: Consists of shift patterns which inclue the following: Monday to Thursday of 06:30 - 14:30 and Friday 06:30-14:00 and Monday to Thursday 10:30-18:00 and Friday 11:00-18:00

Worker Type: Onsite Worker

Salary: Starting Salary is £32,597 (Level one) rising to £35,412 'pro rata for part-time' pay award pending

Location: Woolsthorpe Dept, Woolsthorpe Close, Bilborough, Nottingham, NG8 3JP

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more...

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Passenger Transport Services manages travel for Children and Vulnerable adults across the city, this is rewarding role is to supervise a team of Drivers and Passenger Assistants to deliver safe, high quality, accessible travel.

This role will be responsible for planning and allocating routes, and promoting good client and passenger relations to high standards of operational satisfaction.

• ensuring all legal, statutory and council provisions relating to operation activity are complied with, and that all drivers are aware of their driving roles and responsibilities and safety checks on vehicles are performed.
• carry out audits and check all passenger transport activities and ensure all records are maintained in line with transport legislation and council transport requirements.
• Ensuring all health and safety risk assessments are carried out are up to date to carry out all necessary investigations to ensure compliance with all relevant requirements for the service areas, such as safeguarding, and legislations, and that all legal, statutory and council provisions relating to operational activity are complied with.

About You

The ideal candidate will have:

• Full driving license and hold a minimum of a D1 driving license with a D desirable
• Supervisory experience of transport related operations and people.
• Experience of monitoring, checking and compliance in relation to transport operations, Health and Safety, and safeguarding
• Knowledge of passenger transport legislation in relation to operating a fleet of minibuses and High Dependency vehicles.
• This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role
• A DBS enhanced check for a regulated activity is required for this post.
• The role requires you to participate in the on call rota.

For informal enquiries please contact Shaun Morris, by telephone on 0115 8761464 or by email at [e-mail].

Closing Date: 3rd September 2026

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.