Transport Shift Manager

Boughey Distribution Limited; Wardle; On-site; GBP 45,000 - 49,000; Full time

Benefits offered by this job

Pension scheme

Medicash

Discounts

Training opportunities

Holiday 33 days

Life Assurance

Cycle to Work

On-site parking

Job summary

Boughey Distribution is expanding its Transport Management team in Wardle, supporting Crewe and Lymedale. The Transport Shift Manager will lead day-to-day transport operations, ensuring deliveries are safe, legal, on time and aligned with customer expectations.

You will manage drivers across three depots, drive improvements, ensure compliance with DVSA rules, Hours and Operator Licence, and coach a high-performance team.

Qualifications

• Proven experience managing a fast-paced transport operation.
• Leadership experience within a transport or logistics environment.
• Strong understanding of UK transport legislation including Driver Hours, Tachograph Regulations, and Operator Licence compliance.
• Strong decision-making and problem-solving skills with the ability to influence change constructively.
• Excellent communication and interpersonal skills.
• Strong organisational and planning ability.

Responsibilities

• Lead the transport operation during the assigned shift, ensuring all planned deliveries are executed efficiently.
• Manage daily dispatch, routing, driver allocation, and vehicle utilisation.
• Monitor transport performance against KPIs including OTIF, vehicle utilisation, cost per delivery, and service levels.
• Respond quickly to operational issues, customer requirements, vehicle breakdowns, traffic disruption, and staffing shortages.
• Ensure effective shift handovers with clear communication of operational priorities and outstanding issues.

Skills

Transport management

Leadership

UK transport law

Decision making

Communication

Organization & planning

IT skills

Hands-on leadership

Resilience

Customer focus

Attention to detail

Tools

Transport management systems

Microsoft Office

Job description

Due to continued growth, we are expanding our Transport Management team based out of Wardle supporting our Crewe and Lymedale operations. The Transport Shift Manager is responsible for leading the day-to-day transport operation, ensuring that all deliveries are completed safely, legally, on time, and in line with customer expectations. The role requires strong operational leadership, excellent people management skills, and a proactive approach to continuous improvement, compliance, and cost control. The successful candidate will lead drivers and transport office team throughout their shift across 3 depots, maintaining high,

• Lead the transport operation during the assigned shift, ensuring all planned deliveries are executed efficiently.
• Manage daily dispatch, routing, driver allocation, and vehicle utilisation.
• Monitor transport performance against KPIs including OTIF, vehicle utilisation, cost per delivery, and service levels.
• Respond quickly to operational issues, customer requirements, vehicle breakdowns, traffic disruption, and staffing shortages.
• Ensure effective shift handovers with clear communication of operational priorities and outstanding issues.

Leadership & People Management

• Lead, motivate, coach, and develop drivers and transport colleagues.
• Create a culture of accountability, professionalism, and continuous improvement.
• Conduct return-to-work interviews, performance reviews, investigations, and disciplinary processes whererequired.
• Support recruitment, induction, onboarding, and training of new colleagues.
• Manage absence, holiday planning, overtime, and resource allocation.

Compliance & Safety

• Ensure full compliance with: DVSA regulations, Driver Hours & Working Time Directive, Operator License requirements, Road Transport Working Time Regulations, Health & Safety Legislation and company policies and procedures.
• Monitor tachograph infringements and driver compliance.
• Promote a strong safety culture through regular briefings and observations.
• Ensure vehicle defects are reported, actioned, and recorded appropriately.

Customer Service

• Build strong relationships with internal stakeholders and customers.
• Manage service recovery when issues arise ensuring customer communication is timely, professional and solution focused.
• Support continuous improvement in service quality.

Performance & Continuous Improvement

• Analyse transport data and identifyopportunities to improve efficiency and reduce cost.
• Drive improvements in fuel performance, fleet utilisation, and productivity.
• Support implementation of operational improvement projects.
• Produce accurate shift reports and performance updates.

Requirements

• Proven experience managing a fast-paced transport operation.
• Previous leadership experience within a transport or logistics environment.
• Strong understanding of UK transport legislation including Driver Hours, Tachograph Regulations, and Operator Licence compliance.
• Strong decision-making and problem-solving skills with the ability to influence change constructively.
• Excellent communication and interpersonal skills.
• Strong organisational and planning ability.
• Good IT skills, including transport management systems and Microsoft Office.
• Strong visible leadership with a proactive hands-on approach.
• Resilient and calm under pressure.
• Commercial awareness with a customer-focused mindset.
• Excellent attention to detail with high personal standards and integrity.

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us! What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it! standards of service, safety, and operational performance while fostering a positive, accountable team culture.

Why Boughey?

• Monthly Pay: £47,000 per annum
• Shifts: Monday to Friday working 1 in 3 weekends with days back in the week
• Holidays: 33 days per year
• Progression Opportunities: Clear progression pathways across the wider group that operates 2 other business'
• Training Opportunities: Funded, accredited courses.
• Medicash: Cashback on routine medical expenses such as dental, optical, physiotherapy and more!
• Shopping Discounts: Save with discounts at major retailers like Sainsbury's, Morrisons, Currys, Debenhams and more!
• Travel Savings: Discounts on flights, hotels, and airport parking.
• Entertainment Offers: Reduced prices at over 400 cinemas across the UK, including savings on drinks and snacks.
• Dining and Lifestyle: Access to deals on restaurants, leisure activities, and other lifestyle services.
• Enhanced Policies: Enhanced maternity and paternity leave.
• The Usual: Company Pension Scheme, Life Assurance, Cycle to Work Scheme, Employee Assistance Programme including counselling, legal and financial support, Free Refreshments, Free Secure On-Site Parking!