Transport Shift Manager

Martin Brower UK and Ireland; Tees Valley; On-site; GBP 41,000 - 51,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Career development

Wellbeing support

Employee assistance

Job summary

Martin Brower UK & Ireland is hiring a Transport Shift Manager in Darlington to lead daily transport operations, coach drivers, and ensure safe, compliant service. You will work with cross-functional teams to maintain high standards and deliver excellent customer experience.

The role requires coordinating shift resources, holiday planning and performance monitoring, with a focus on continuous improvement and a people-first culture.

Qualifications

• Experience leading teams in logistics or transport
• Strong understanding of health, safety and compliance
• Ability to plan workloads and manage scheduling efficiently
• Excellent communication with drivers, customers and teams

Responsibilities

• Coordinate and support daily transport operations to meet targets
• Collaborate with drivers, operations and customer service for excellent service
• Coach and develop team members through feedback and reviews
• Plan workforce resources, shifts, holidays and absences
• Monitor performance, fleet availability and KPIs for improvement
• Promote health, safety, quality and regulatory compliance
• Prepare operational and financial reports and support audits

Skills

Team leadership

Transport operations

Scheduling

Health & safety

Communication

Tools

Transport management systems

Microsoft Office

Job description

About Us:

At Martin Brower UK & Ireland, we are a global leader in supply chain and logistics, dedicated to innovation and sustainability. As the backbone for some of the world's most recognised restaurant brands, such as McDonald's, we excel in simplifying supply chains and enhancing food logistics efficiency.

Responsibilities

Job Title: Transport Shift Manager

Location: Darlington

Full-time | On-site

Salary: £40,500.15- £50,625.19 Annually

At Martin Brower UK & Ireland, we are a global leader in supply chain and logistics, dedicated to innovation and sustainability. As the backbone for some of the world's most recognised restaurant brands, such as McDonald's, we excel in simplifying supply chains and enhancing food logistics efficiency.

At Martin Brower, we believe that collaboration, empathy, and innovation help create workplaces where people can do their best work. We're looking for a Transport Shift Manager to join our team at Darlington and help create a safe, supportive, and efficient operation where everyone can thrive.

Our CARES Values

We are guided by our CARES Values: Change, Act As One, Relationships, Equity & Inclusion, and Safety & Wellness. We believe that embracing change and working together fosters strong relationships and creates a safe, inclusive environment where everyone feels respected, supported, and empowered to succeed.

Position Summary

As a Transport Shift Manager, you will play a key role in coordinating daily transport operations, supporting a team of drivers, shunters, and clerical colleagues to deliver excellent service and operational performance. Working collaboratively across departments, you will help ensure safe, efficient, and compliant operations while fostering a positive and inclusive team culture.

Why This Role?

As a collaborative leader and supportive team member, you'll help guide transport operations while creating an environment where everyone feels valued and supported. You'll work closely with colleagues across the business to maintain high standards of safety, service, and continuous improvement, ensuring that every team member has the opportunity to contribute and succeed.

What You'll Do:

• Coordinate and support daily transport operations, ensuring workloads, service levels, and productivity targets are achieved safely and effectively.
• Work closely with drivers, operational teams, and customer service colleagues to maintain excellent communication and deliver a positive customer experience.
• Support, coach, and develop team members through regular feedback, training, performance reviews, and development opportunities.
• Plan workforce resources, including shift preparation, holiday management, absence cover, and scheduling to meet operational requirements.
• Monitor operational performance, compliance, fleet availability, and key performance indicators, identifying opportunities for continuous improvement.
• Promote and maintain a strong culture of health, safety, wellbeing, quality, and legal compliance across all transport activities.
• Help prepare operational and financial reporting, support audits, and contribute to maintaining operational excellence and readiness.

Why Choose Martin Brower?

• People-First Culture: Our employees are our most valuable asset. We cultivate a supportive atmosphere where every voice is heard and valued.
• Opportunities for Growth: We invest in your development with clear paths for career advancement, whether that means progressing in your current role or exploring new opportunities within the organisation.
• Culture of Continuous Improvement: We empower you to share ideas, contribute to positive change, and help enhance team and business performance.
• Inclusive Environment: We celebrate diversity and foster a workplace where everyone feels welcomed, respected, and able to be themselves.
• Meaningful Collaboration: Work alongside talented colleagues who support one another and are committed to achieving shared goals.

Who You Are:

• You have experience supporting and leading teams within a fast-paced logistics, transport, FMCG, or operational environment, ideally including experience working in unionised settings.
• You are committed to maintaining high standards of health and safety, food quality, compliance, and operational integrity.
• You can effectively organise priorities, manage competing demands, and remain adaptable in a dynamic environment.
• You build positive working relationships and communicate confidently and respectfully with colleagues, customers, and stakeholders at all levels.
• You enjoy identifying opportunities for improvement and contributing ideas that help teams and processes work more effectively.
• You are comfortable using operational systems and technology, including scheduling tools, Microsoft Office applications, and transport management systems.
• Knowledge of transport legislation, industry regulations, Lean principles, and CPC certification would be beneficial, but we welcome applicants with transferable experience and a willingness to learn.

What We Offer:

• Competitive salary and benefits package.
• Flexible and hybrid working opportunities where operationally appropriate.
• Ongoing learning, training, and career development opportunities.
• A supportive team environment that values wellbeing, inclusion, and collaboration.
• Employee assistance and wellbeing initiatives designed to support you both inside and outside of work.
• Opportunities to contribute to meaningful projects and continuous improvement initiatives.
• A workplace culture that recognises and celebrates individual contributions and diverse perspectives.

Diversity is Our Strength:

We welcome applications from all individuals, regardless of background, identity, experience, or circumstance. Join us in our mission to create a vibrant workplace that reflects the diverse communities we serve.

At Martin Brower, we are unwavering in our commitment to fostering a people-first culture. We prioritise creating an inclusive environment where each individual feels respected and valued. We encourage all team members, from leadership to frontline staff, to bring their authentic selves to work every day.