Transport Shift Manager

Pallet network; Ross-on-Wye; On-site; GBP 36,000 - 48,000; Full time

Job summary

Pallet Network is seeking a Transport Shift Manager to lead the depot transport team within our Chilled & Fresh operations. You will oversee 3 on 3 off night shifts, ensuring delivery schedules meet service levels and compliance across the fleet.

You will drive continuous improvement, manage budgets, and develop staff through training and performance plans, while coordinating with planning and operations to optimise throughput and safety.

Qualifications

• Experience in transport operations and FMCG environments
• Supervisory experience within a FMCG environment
• Strong planning and numeracy skills
• Excellent negotiation and influencing abilities
• Proven leadership and team-building capabilities
• Strong communication at all levels, both verbal and written
• Able to adapt to change in an evolving organisation
• Commercially focused and customer service driven

Responsibilities

• Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels
• Ensure all available fleet is on the road and declared to enable the Planning Team to plan the resource
• Motivate and develop the team through engagement, training and personal development plans
• Ensure all staff are fully trained and have the correct equipment
• Ensure that the Transport team comply with all relevant statutes and regulations
• Communicate with 3rd Party hauliers in regard to control of all reported defects on drop trailers left for pre loading
• Ensure annual MOTs and service intervals on all fleet equipment are carried out on time
• Monitor, Audit and Control suppliers
• Supports communication throughout department including team briefings and publication of KPIs
• Support implementation of service improvements in conjunction with customers and other areas of the business
• Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement
• Ensure a secure and safe environment for staff, both in your department and across the wider business
• Be responsible for the maintenance and fuel aspect of Transport Budget, to include various KPI's and costs
• Support the company in regard to reducing its carbon footprint, for example reducing road miles

Skills

Supervisory experience

Planning

Negotiation

Leadership

Communication

Team building

Change management

Numeracy

Budgeting

Customer focus

Problem solving

Education

CPC qualification

Job description

Life in this role

As part of our, Chilled & Fresh division, we have an exciting opportunity to join the team as a Transport Shift Manager

Shifts: 3 on 3 off nights

Key Duties

• Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels


• Ensure that all available fleet is on the road and declared to enable the Planning Team to plan the resource


• Motivate and develop the team through engagement, training and personal development plans


• Ensure all staff are fully trained and have the correct equipment


• Ensure that the Transport team comply with all relevant statutes and regulations


• Communicate with 3rd Party hauliers in regard to control of all reported defects on drop trailers left for pre loading


• Ensure annual MOTs and service intervals on all fleet equipment are carried out on time


• Monitor, Audit and Control suppliers


• Supports communication throughout department including team briefings and publication of KPIs


• Support implementation of service improvements in conjunction with customers and other areas of the business


• Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement


• Ensure a secure and safe environment for staff, both in your department and across the wider business


• Be responsible for the maintenance and fuel aspect of Transport Budget, to include various KPI's and costs


• Support the company in regard to reducing its carbon footprint, for example reducing road miles

Requirements

• Good commercial knowledge of transport operations including experience of operating in a closed book, shared user environment


• Previous supervisory experience within a FMCG environment


• Planning and organising skills with a high level of numeracy


• Excellent negotiating skills with the ability to influence and steer


• Leadership and motivational qualities and proven experience of building a team


• An effective communicator at all levels, good verbal and written skills


• Genuine team player, a firm and confident manager who is skilled at setting clear objectives and motivating their team


• Highly tolerant of change - able to work within an evolving organisation


• Commercially focused, consumer orientated and customer service driven


• Problem solving in a pressurised environment


• National and International CPC qualification - desirable