Transport Scheduler & Driver Coordination Lead

Accident Exchange; Lichfield; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Pension scheme

Private healthcare (optional)

Life Assurance (4x salary)

Employee Assistance Programme

Wellbeing tools

Retail discounts and savings

Career development opportunities

Volunteer day

Job summary

Accident Exchange is seeking a proactive Transport Assistant to coordinate Executive Drivers and vehicle movements across a designated area. You will help ensure efficient resource use, meet targets, and exceed client expectations.

The role requires experience in transport or logistics, strong leadership, and excellent organisational and communication skills to support the team and deliver exceptional service.

Qualifications

• Experience in a busy transport or logistics environment is preferred.
• Strong people management skills and experience handling performance issues.
• Excellent logistical planning and resource management abilities.
• Confident communicator with the ability to build relationships at all levels.
• High-level administrative and customer service skills.
• Good geographical knowledge of towns, roads, and rail networks.
• Logical thinker with clear, calm communication under pressure.

Responsibilities

• Manage and support a team of Executive Drivers, ensuring optimal use of time and resources.
• Schedule vehicle deliveries, collections, and movements to meet client needs and service standards.
• Confirm delivery arrangements with clients in a timely, proactive manner.
• Allocate jobs effectively, ensuring drivers have full instructions and all necessary paperwork.
• Monitor driver and vehicle locations to ensure timely arrivals and cost-effective routing.
• Identify and resolve logistical issues in real time.
• Support and coach other new starters, providing on-the-job training and helping them settle in.

Skills

Transport/logistics

People management

Logistical planning

Communication

Administrative skills

Geography knowledge

Calm under pressure

MS Office

Tools

Microsoft Office

Job description

Accident Exchange is seeking a proactive Transport Assistant to coordinate Executive Drivers and vehicle movements across a designated area. You will help ensure efficient resource use, meet targets, and exceed client expectations.

The role requires experience in transport or logistics, strong leadership, and excellent organisational and communication skills to support the team and deliver exceptional service.