Transport Routing Coordinator

FTH Hire Group; Wrecclesham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Sales bonus scheme

Loyalty bonus scheme

Pension - auto enrolment

Group Life assurance - 3x salary (once

salary)

32 days holiday (inclusive of Bank Ho“

Perk Box

Birthday Gift

Job summary

FTH Hire Group in the United Kingdom is seeking a Transport Coordinator assistant to support routing, coordinate deliveries and keep the sales team informed of ETA and schedule changes.

You will be the first point of contact for driver queries, address issues, and help source equipment for specific jobs, with a Monday–Friday 7am–5pm shift in a fast-paced environment. Benefits and bonuses are provided as listed.

Qualifications

• Good administration and customer service experience.
• Excellent telephone manner when dealing with customers.
• Knowledge of the construction industry would be an advantage.
• Experience of working in a fast paced environment.

Responsibilities

• To assist the Transport Coordinator with the ancillary roles of routing
• Advising sales team of potential late deliveries
• Advising sales team of changes to timings/days on collections and deliveries
• First point of contact for enquiries relating to ETA
• First point of contact for driver enquiries/issues with addresses, awkward access etc.
• Looking ahead to source equipment for specific jobs - Chelsea Flower Show for example - and selecting fleet numbers and placing them securely to one side
• Looking ahead to identify pinch points on certain items - Garden Equipment in Spring for example
• Trained up to be able to route - with assistance from the Transport Coordinator - to cover holiday and absences.

Skills

Administration

Customer service

Telephone etiquette

Construction knowledge

Job description

FTH Hire Group in the United Kingdom is seeking a Transport Coordinator assistant to support routing, coordinate deliveries and keep the sales team informed of ETA and schedule changes.

You will be the first point of contact for driver queries, address issues, and help source equipment for specific jobs, with a Monday–Friday 7am–5pm shift in a fast-paced environment. Benefits and bonuses are provided as listed.