Transport Planner & Fleet Operations Lead

First Fence Limited; Bristol; On-site; GBP 30,000 - 42,000; Full time

Job summary

First Fence Limited in Bristol is seeking a dedicated Transport Planner to keep daily operations running smoothly. You will plan driver schedules for deliveries and collections, troubleshoot issues, and help optimise routes to protect on-time performance.

You will coordinate driver rosters, supervise vehicle maintenance, ensure regulatory compliance, and maintain digital records. The role offers a hands-on opportunity to improve efficiency and customer service in a fast-paced logistics

Responsibilities

• Routing and Dispatch: Manage multiple vehicle movements daily, develop and optimise transportation routes to minimise travel time and provide the best customer experience while organising drivers safely and efficiently.
• Capacity Planning: Assess transportation capacity requirements based on demand forecasts and order volumes.
• Driver Management: Oversee the HR aspects of drivers, including attendance, performance, and welfare.
• Debriefs: Conduct driver debriefs to review daily operations, address issues, and promote continuous improvement.
• Communication: Communicating with drivers, tracking vehicle locations, and managing driver hours compliance.
• Customer Service: Acting as the first point of contact for clients, managing expectations, and solving delivery issues.
• Compliance: Ensuring all vehicles and drivers adhere to UK transport regulations and company safety standards.
• Administration: Maintaining accurate digital records, updating transport management systems, and generating reports.
• Problem-Solving: Identify and resolve transportation-related issues, such as delays, breakdowns, route deviations and adjust the plan to accommodate issues as they arise.
• Customer Service: Acting as the first point of contact for clients, solving delivery issues and making contact with customers for any updated delivery information required.
• Vehicle Maintenance: Coordinate and manage vehicle maintenance schedules, ensuring fleet roadworthiness, minimising downtime, and maintaining compliance with legal requirements.
• Administration: Maintain accurate digital records, update transport management systems, and generate operational reports.
• Recruitment: Support and manage recruitment activities for the depot, including sourcing, interviewing, and onboarding drivers and transport staff.
• Supplier Liaison: Liaise with external suppliers, including maintenance providers and service partners, to ensure efficient and cost-effective operations.

Job description

First Fence Limited in Bristol is seeking a dedicated Transport Planner to keep daily operations running smoothly. You will plan driver schedules for deliveries and collections, troubleshoot issues, and help optimise routes to protect on-time performance.

You will coordinate driver rosters, supervise vehicle maintenance, ensure regulatory compliance, and maintain digital records. The role offers a hands-on opportunity to improve efficiency and customer service in a fast-paced logistics