Transport Planner

Aspion; Winthorpe; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading logistics firm located in Newark is looking for an experienced Transport Planner to manage route planning for their operations. Candidates should demonstrate strong geographical knowledge and experience in fast-paced transport environments. This role emphasizes exceptional customer service while operating within regulatory frameworks. The firm offers competitive salary and flexible working hours.

Qualifications

• Previous experience within a Transport operation in a planner position.
• Experience of transport planning for a collection and backhaul network is desirable.
• Pallet network route planning experience is highly desirable.

Responsibilities

• Route planning for full load and general haulage.
• Supervise and manage driver workloads.
• Keep customers informed of failed services or delays.

Skills

Customer service

Time management

Geographical knowledge

Communication skills

Decision making

Tools

System-based planning tools

Job description

Overview

Transport Planner – Newark

Salary: £30,000 - £35,000 (flexible depending on experience)

Hours: Monday - Friday, Nights, flexible start times

We are recruiting for an experienced Transport Planner to join a large haulage business that specialises in general haulage and pallet network operations throughout the UK. They are seeking a Transport Planner to support the current transport operation in the management of route planning across a general haulage and automotive division.

Responsibilities

• Route planning for full load, general haulage and pallet network sector
• Use geographical knowledge to maximise the fleet’s ability to work
• Supervise and manage driver workloads
• Respond to driver queries face to face and via telephone
• Report and escalate any tracker errors to the Transport Planning Supervisor
• Ensure drivers are up to date with road conditions and manage exceptions to keep deliveries on time
• Liaise with the Transport Planning Supervisor regarding regular maintenance intervals
• Prioritise customer service while maintaining commercial awareness for profitability
• Brief drivers on start times and daily activities prior to shifts
• Review driver routes to maximise efficiency
• Keep customers informed of failed services or significant delays
• Provide the communication link between customers and drivers
• Manage driver workloads in line with Working Time Directive and driving hours
• Ensure every customer receives excellent customer service

Qualifications

• Previous experience within a Transport operation in a planner position
• Experience of transport planning for a collection and backhaul network is desirable
• Pallet network route planning experience is highly desirable
• Experience in a fast-paced transport position
• Experience working to revenue targets within HGV route planning
• Experience using system-based planning tools
• Strong knowledge of tachograph regulations
• Strong administrative, customer service and communication skills
• Ability to work under pressure and to deadlines
• Competent decision making
• Good geographical knowledge

Notes

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