Transport Planner

Gist Limited; Cumbernauld; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Gist Limited, part of the M&S Group, is hiring a Transport Coordinator at Wardpark North in Cumbernauld. The role focuses on coordinating transport resources, supporting service delivery, and driving efficiency in a fast-paced distribution environment.

You will plan and manage resources, work with customers, monitor performance, and help maintain high operational standards with a customer-focused approach. Join a team aligned with values of progression, accountability, collaboration and ethics,

Qualifications

• Previous experience within a transport, logistics or distribution planning environment.
• Strong organisational and planning skills, with the ability to prioritise effectively in a fast-paced operation.
• Excellent communication skills and confidence building relationships with customers and colleagues.
• Experience managing resources and coordinating operational activities.
• A proactive approach to problem-solving and decision-making.
• Strong attention to detail and the ability to work accurately under pressure.
• Good IT skills and experience using transport planning or logistics systems.

Responsibilities

• Plan and manage transport resources to meet customer requirements and operational targets.
• Work closely with customers to understand current and future transport needs.
• Respond promptly to customer concerns, escalating issues where appropriate.
• Collaborate with colleagues across shifts to ensure consistency and continuity of operations.
• Monitor performance and identify opportunities for process improvements and increased efficiency.
• Support the delivery of high operational standards while maintaining a customer-focused approach.

Skills

Transport planning

Resource management

Customer comms

Organisational skills

Problem solving

Attention to detail

IT skills

Tools

Transport systems

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

Keep M&S Food Moving - Join our Transport Team

As a Transport Coordinator, you'll be at the heart of our operation, ensuring the seamless flow of products that help customers enjoy their favourite M&S food. Joining our Ward Park site, you'll play a vital role in coordinating resources, supporting service delivery, and helping drive operational excellence within a fast-paced distribution environment.

What you'll be doing

Reporting into the Transport Shift Manager, you’ll support the smooth running of the transport operation across your shift. Within this role you will:

• Plan and manage transport resources to meet customer requirements and operational targets
• Work closely with customers to understand current and future transport needs
• Respond promptly to customer concerns, escalating issues where appropriate
• Collaborate with colleagues across shifts to ensure consistency and continuity of operations
• Monitor performance and identify opportunities for process improvements and increased efficiency
• Support the delivery of high operational standards while maintaining a customer-focused approach

What we're looking for

• Previous experience within a transport, logistics or distribution planning environment
• Strong organisational and planning skills, with the ability to prioritise effectively in a fast-paced operation
• Excellent communication skills and confidence building relationships with customers and colleagues
• Experience managing resources and coordinating operational activities
• A proactive approach to problem-solving and decision-making
• Strong attention to detail and the ability to work accurately under pressure
• Good IT skills and experience using transport planning or logistics systems

Working pattern: 8am – 4pm - Tuesday – Saturday

Location: 74-76 Napier Road, Wardpark North, Cumbernauld, Glasgow, G68 0EF

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You’ll have the opportunity to contribute to a fast-paced operation, work alongside experienced colleagues and play an important part in one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're coordinating a warehouse operation, supporting your team or helping improve the way we work, your contribution makes a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.