Transport Operator

TipTopJob; Southend-on-Sea; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days holiday plus bank holidays

Bonus potential up to £3,000

Established transport operation

Job summary

Unitruc South in Shoeburyness, Southend-on-Sea, is hiring a Transport Operator to provide day-to-day administrative and operational support to the Transport department.

You will maintain compliance documents, vehicle records and cost data, and communicate with customers and drivers to keep the delivery plan on track.

The role includes handling PCNs and VED payments, updating on OneDrive, and preparing driver updates and PODs to customers.

Qualifications

• Previous experience within a transport or administrative environment would be beneficial.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Good attention to detail, particularly when maintaining records and documentation.
• Confident communication skills, with the ability to liaise effectively with customers and drivers.
• Self-motivated and able to manage your own time effectively.
• A can do approach to achieving requirements and targets.

Responsibilities

• Provide day-to-day administrative and operational support to the Transport department.
• Keep compliance documentation, vehicle records and cost data accurate.
• Communicate effectively with the customer and drivers so that the delivery plan runs smoothly.
• Manage all received PCNs, ensuring they are logged, processed and paid or challenged within the required timescales.
• Manage and process road tax (VED) payments for the fleet, ensuring renewals are completed on time.
• Scan and save electronic vehicle service files to OneDrive, maintaining an auditable trail for each vehicle.
• Update and maintain workshop cost forms in Excel and input data into Cost Sheets, including tolls and fuel amounts.
• Monitor fuel and AdBlue usage figures for inconsistencies and raise any concerns with your manager.
• Advise ICL of delays, issues or changes to the delivery plan and keep records of agreements.
• Check in with drivers loading/unloading and provide ETAs and updates to customers throughout the day.
• Scan and send PODs to customers and ensure correctness, reporting issues to Operations Manager.
• Act as a point of contact for day-to-day operational transport queries and escalate when needed.
• Liaise with customers to resolve queries and ensure paperwork is filed accurately and timely.
• Manage priorities to meet deadlines with a self-motivated approach.

Skills

Transport admin

Documentation

Customer communication

Data entry

Time management

Self-motivated

Tools

Excel

OneDrive

Job description

Job Type: Full Time, Permanent

Location: Shoeburyness, Southend:On:Sea

Working Hours: Monday : Friday, 09:00 : 18:00 (1:hour lunch)

Salary: A GBP 580 per week (A GBP 30,000 per annum) + bonus potential of up to A GBP 3,000

Benefits

• 20 days holiday plus bank holidays per year.
• Bonus potential of up to A GBP 3,000.
• Opportunity to join an established transport operation.

The Role : Transport Operator

To provide day:to:day administrative and operational support to the Transport department, keeping compliance documentation, vehicle records and cost data accurate and up to date, and communicating effectively with the customer and drivers so that the delivery plan runs smoothly.

Transport Administration and Compliance : Transport Operator

You will manage all received Penalty Charge Notices (PCNs), ensuring they are logged, processed and paid or challenged within the required timescales. You will also manage and process road tax (VED) payments for the fleet, ensuring renewals are completed on time.

You will scan and save electronic vehicle service files to the relevant vehicle folders on Microsoft OneDrive, maintaining an accurate, auditable trail for each vehicle. You will also update and maintain workshop cost forms in Excel and input data into the Cost Sheets, including tolls and fuel amounts, for the previous weeks work.

You will monitor fuel and AdBlue usage figures for inconsistencies and raise any concerns with your manager.

Customer and Driver Communication : Transport Operator

You will advise ICL of any delays, issues or changes to the provided delivery plan, keeping a clear record of what has been agreed and with whom.

You will check in with drivers who are loading/unloading and advise the customer of new ETAs throughout the day once finished. You will also provide driver updates to customers as and when requested and send an afternoon update to North and South ICL contacts on driver progress.

You will scan and send PODs (Proof of Deliveries) to customers for the previous week, check that PODs have been completed correctly and advise Operations Manager where they have not been.

Operations and Organisation : Transport Operator

You will act as a point of contact for day:to:day operational transport queries, escalating to the Operations Manager where necessary. You will liaise with customers to help resolve queries or issues as they arise and ensure paperwork is filed accurately and in a timely manner.

You will manage priorities effectively to meet deadlines and work with a self:motivated, can do approach to achieving requirements and targets.

About the Company : Transport Operator

You will be joining an established transport operation, providing day:to:day administrative and operational support to the Transport department.

The role will involve communicating effectively with customers and drivers, maintaining accurate records and supporting the smooth running of the delivery plan.

Essential Skills and Experience : Transport Operator

• Previous experience within a transport or administrative environment would be beneficial.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Good attention to detail, particularly when maintaining records and documentation.
• Confident communication skills, with the ability to liaise effectively with customers and drivers.
• Self:motivated and able to manage your own time effectively.
• A can do approach to achieving requirements and targets.

Other Duties : Transport Operator

• You will carry out any reasonable duties as identified by Unitruc South and positively represent Unitruc to our customers and suppliers.
• You will ensure compliance with all contractual employment obligations and our FORS / RHA standards, fully participate in the companys performance management and development programmes, and maximise your own ability to produce quality work, on time and