Transport Operations Coordinator — Day Shift Lead

Gist Limited; Hemel Hempstead; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

20% M&S discount

Healthcare cash plan

Pension

Life assurance

App discounts

Wellbeing support

Training and induction

Cycle to work

Job summary

Gist Limited in Hemel Hempstead, part of the M&S Group, is looking for two permanent Transport Coordinators on a Day Shift. You’ll coordinate drivers, manage live transport activity and ensure deliveries reach stores safely and on schedule.

Working alongside the Transport Shift Manager, you’ll lead on shift, support drivers, brief and debrief, handle day-to-day office tasks, and help keep the transport office running smoothly.

Qualifications

• Experience in transport, logistics or distribution operations.
• Experience as a Transport Coordinator, Transport Administrator or similar role.
• Ability to communicate with drivers and make operational decisions.
• Supervisory or team leadership experience is desirable.
• Good IT skills and knowledge of transport/workforce systems.

Responsibilities

• Coordinate night transport operations to dispatch vehicles and drivers safely and on time.
• Act as first point of contact for drivers and resolve issues.
• Brief and debrief drivers and relay operational information accurately.
• Monitor live routes and support service recovery.
• Support the Shift Manager with day-to-day operations.
• Manage driver allocation and resources across the shift.
• Assist with return-to-work conversations and driver supervision.
• Ensure compliance with Operator Licence requirements and transport documents.
• Handle payroll administration and related transport office tasks.

Skills

Transport coordination

Driver liaison

Work allocation

Supervisory experience

IT skills

Kronos

Office software

Tools

Kronos

Microsoft Office

Job description

Gist Limited in Hemel Hempstead, part of the M&S Group, is looking for two permanent Transport Coordinators on a Day Shift. You’ll coordinate drivers, manage live transport activity and ensure deliveries reach stores safely and on schedule.

Working alongside the Transport Shift Manager, you’ll lead on shift, support drivers, brief and debrief, handle day-to-day office tasks, and help keep the transport office running smoothly.