Transport/Office Administrator - Sheffield

Csg Chailey; Sheffield; On-site; GBP 29,000; Full time

Job summary

Join a leading UK environmental company as an Administrative Support role, where you will coordinate operations and assist in customer service. With a strong family business ethos, CSG offers a supportive environment and a range of employee benefits, including an annual bonus scheme and development opportunities.

Benefits

Annual bonus scheme for all employees

Long Service Award

Recognition schemes such as Employee of the Month

Employee referral bonus scheme

Attractive pension plan

Share options – buy into our future

Company perks including retail outlet discounts

Development opportunities through training and apprenticeship schemes

Company healthcare cash plan

33 days holiday including public bank holidays

Qualifications

• Experience in administrative roles preferred.
• Ability to manage multiple tasks efficiently.
• Strong communication skills for customer interaction.

Responsibilities

• Provide administrative support to depot operations.
• Coordinate calls with customers and colleagues.
• Administer emails and respond to information requests.

Skills

Customer Service

Administrative Support

Communication

Data Management

Job description

Location: Sheffield

Salary: £28,500

Role Type: Full-time

Hours: 40 hours per week

Our Vision: To be the best people who work together for a cleaner, safer future where everyone can thrive.

Would you like to join our team at CSG and make a difference to the environment? We are seeking passionate individuals who take pride in promoting sustainable waste management practices to help reduce the UK's carbon footprint and protect the environment for future generations.

We are a leading UK environmental company, independently owned with a strong family business ethos. We offer a range of employee benefits and have a tradition of developing the careers of our staff. Our guiding principle is “It’s all about the people,” and many of our 600 employees have been with us for decades. If you want to make your mark in a supportive environment that rewards contribution and values its people, CSG is a great place to work.

Benefits of being a CSG employee:

• Annual bonus scheme for all employees
• Long Service Award
• Recognition schemes such as Employee of the Month and Shining Star of the Year Award
• Employee referral bonus scheme
• Attractive pension plan
• Share options – buy into our future
• Company perks including retail outlet discounts
• Development opportunities through training and apprenticeship schemes
• Company healthcare cash plan (dental, opticians, physio, online GP, etc.)
• 33 days holiday including public bank holidays
• Holiday Buy and Sell Scheme

Role Responsibilities:

• Provide administrative support to depot operations as required
• Coordinate incoming and outgoing calls with customers and colleagues
• Deliver high levels of service and professionalism to internal and external customers
• Cover for the Transport Manager during leave or absence
• Administer emails and respond to information requests, bookings, and quotations
• Update in-house databases and operating systems
• Process orders from booking to confirmation
• Liaise with transport and managers to schedule bookings
• Support general administrative tasks as needed
• Ensure all training is current
• Plan daily, weekly, and monthly work for assigned areas
• Complete daily worksheets, including driver hours and duties
• Check driver hours against verilocation and confirm in Xeres
• Create Work Tickets & Consignment Notes in Xeres/PDA/Salesforce
• Follow ticket confirmation processes and ensure data accuracy
• Schedule collections considering transport availability
• Maintain driver skills records and training compliance