Transport Office Administrator / Administrator

Bluetown; Purfleet-on-Thames; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the transport sector is seeking a Transport Office Administrator to join their team in Purfleet. The role involves handling customer queries, managing driver issues, and booking jobs. Ideal candidates will have experience in a transport office, strong computer skills, and excellent interpersonal abilities. This is a full-time, permanent position with a focus on providing exceptional customer service.

Qualifications

• Experience working in a transport office.
• Proficient in computer and Microsoft Office skills.
• Motivated, confident, and eager to learn.

Responsibilities

• Dealing with customer queries.
• Handling driver issues.
• Booking jobs onto the computer system.
• Maintaining a positive company image.

Skills

Customer Service

Teamwork

Initiative

Time Management

Interpersonal Skills

Microsoft Office

Job description

Job Title: Transport Office Administrator

Location: Purfleet, Essex

Salary: Depending on experience

Job Type: Permanent, Full time

The Company:

GC Distribution Ltd was established in 2005. As a family business, our goal is to offer a personal and caring service to all our clients and their freight movements, something that is often overlooked in today's market by many operators. We pride ourselves on providing good customer service, which costs only time and pride.

The Role:

Previous experience within the transport industry is required. Applicants should have basic computer skills, with training provided on our systems, and possess a good phone manner to handle customer queries. Hours are 9:30 am - 6:30 pm, Monday to Friday.

The Transport Office Administrator will join our current transport office team. Responsibilities include, but are not limited to:

• Dealing with customer queries
• Handling driver issues
• Booking jobs onto the computer system

Key Responsibilities and Accountabilities:

• Maintain a positive company image when dealing with customers by phone or in person
• Gain knowledge of company processes and procedures

The Candidate:

The role is suited to an individual who is motivated, confident, and eager to learn.

Key Skills and Experience:

• Experience working in a transport office
• Proficient in computer and Microsoft Office skills
• Ability to work as part of a team
• Ability to take initiative
• Good time management skills
• Excellent interpersonal skills

Please click the APPLY button to submit your CV and Cover Letter.

Candidates with experience or relevant job titles such as Customer Service Advisor, Customer Relations, Client Services, Customer Support, Customer Excellence, admin, office administrator, branch administrator, financial administrator, FTP, trainee administrator, or trainee branch administrator will also be considered for the role.