Transport Network Lead: Performance & Partnerships

Cromwell; Leicester; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Enhanced employer pension contribution

Healthcare Cash Plan

Cycle to Work

Employee discounts

Job summary

Cromwell is seeking a Transport Service Lead to champion service excellence across our transport network in the UK. You will lead relationships with carriers and suppliers, drive performance improvements and support procurement decisions, ensuring agile, cost-effective and customer-focused operations.

You will analyse KPI data, manage budgets and collaborate with internal stakeholders to optimise delivery performance while promoting safety and compliance across the network.

Qualifications

• Experience in Transport, Logistics or Account Management.
• Ability to analyse KPI data, budgets and performance metrics.
• Experience working with external carriers or suppliers to raise performance.
• Excellent communication and stakeholder management at multiple levels.
• Self-motivated and able to work independently within a wider team.

Responsibilities

• Lead and manage relationships with transport partners for consistent service.
• Forecast, analyse spend and drive cost-saving initiatives while preserving service.
• Monitor and report transport performance metrics and drive improvements.
• Support transport procurement activities including tenders and negotiations.
• Promote safety and compliance across the transport network through reviews and audits.
• Support systems, processes and projects to improve efficiency and customer experience.

Skills

Transport operations

KPI reporting

Stakeholder management

Communication skills

Independent worker

Job description

Cromwell is seeking a Transport Service Lead to champion service excellence across our transport network in the UK. You will lead relationships with carriers and suppliers, drive performance improvements and support procurement decisions, ensuring agile, cost-effective and customer-focused operations.

You will analyse KPI data, manage budgets and collaborate with internal stakeholders to optimise delivery performance while promoting safety and compliance across the network.