Transport Manager

JD.COM; Manchester; On-site; GBP 42,000 - 65,000; Full time

Job summary

JINGDONG Logistics, part of JD.com, is hiring a Transport Manager for our Manchester and Milton Keynes operations. You will manage a compliant transport operation across our network, lead on-site drivers, and coordinate with warehouse teams to ensure safe, timely dispatch aligned with DVSA guidelines.

The role requires a National and International CPC, 5+ years in transport operations, and 2+ years of people management, with strong knowledge of UK regulations and fleet coordination.

Qualifications

• National and International CPC holder required.
• Minimum 5 years in transport operations/logistics dispatch.
• Minimum 2 years people management experience.
• Strong knowledge of UK transport operations and compliance.
• Experience with HGV/LGV fleets and DSPs preferred.
• Experience in e-commerce or high-volume transport preferred.
• Proficiency in Microsoft Office; experience with TMS/WMS is preferred.
• Bachelor's degree or higher in logistics or related field preferred.

Responsibilities

• Manage transport operation across the network in line with DVSA guidelines and health and safety directives.
• Lead on-site team of drivers and transport staff, including performance management.
• Coordinate with warehouse management and sortation teams for timely and safe dispatch.
• Support relationships with local DSPs and planning teams.
• Promote continuous improvement of on-site operations and driver training.
• Ensure routes comply with driver hours, Working Time Directive, and Operator Licence obligations.
• Maintain accurate transport records, including tachograph data and compliance documents.

Skills

CPC holder

Transport operations

People management

KPI management

Problem solving

Communication

Education

Bachelor’s degree or higher in Logistics/related field

Tools

TMS

WMS

Routing systems

Fleet management systems

Telematics

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky items logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square metres of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross‑border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people‑first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment.

Location: Manchester, UK and Milton Keynes, UK

Department: Middle‑Mile Transportation

Employment Type: Full‑time

Working Pattern: On‑site role; shift flexibility may be required.

Role Purpose

The Transport Manager is responsible for managing a compliant and safe transport operation across the network in line with DVSA guidelines, traffic regulations, driver hours/tachograph rules and the health and safety directive.

Key Responsibilities

• National and International CPC holder
• Managing a mixed fleet of HGV & LGVs and drivers
• Liaising with the on‑site warehouse management and sortation teams to ensure timely and safe dispatch of all vehicles
• Offering operational support to manage relationships with local DSPs
• Work alongside the driver trainers to provide training, behavioural improvements, safe driving practices, and fuel efficiency
• Liaise with the planning teams regarding transport planning, scheduling, and delivery performance
• Lead continuous improvement for the on‑site operation
• React effectively to operational changes, including customer requirements, traffic issues, vehicle breakdowns, and driver availability, ensuring minimal disruption to service
• Work closely with drivers, warehouse teams, and operational management to ensure routes are achievable, compliant, and aligned with business needs
• Ensure all planned routes comply with driver hours regulations, Working Time Directive requirements, and Operator Licence obligations
• Support the day‑to‑day management of the transport operation to ensure deliveries are completed safely, legally, and on time
• Maintain accurate transport and route planning records, including scheduling data, driver allocation, and compliance documentation
• Lead, manage, and supervise drivers and transport staff, including performance management and disciplinary matters where required
• Monitor driver performance and conduct regular briefings to ensure adherence to company policies and legal requirements
• Oversee fleet maintenance, ensuring all vehicles are roadworthy, regularly inspected, and defects are reported and resolved promptly
• Maintain accurate and up‑to‑date records, including tachograph data, driver hours, maintenance logs, and compliance documentation
• Investigate and report on incidents, accidents, near misses, and compliance breaches, implementing appropriate corrective actions
• Liaise with regulatory bodies and ensure readiness for audits and inspections

Key Requirements

• National and International CPC holder
• Minimum 5 years of experience in transport operations, logistics dispatch, fleet operations, parcel delivery, e‑commerce logistics, 3PL, or distribution centre transport management
• Minimum 2 years of people management or team supervision experience in a transport, warehouse, logistics, or operational environment
• Good understanding of UK transport operations and basic compliance requirements, including driver hours, tachograph rules, Working Time Directive, vehicle safety, and overloading risks
• Experience working with HGV, LGV, van fleets, DSPs, subcontractors, agency drivers, or third‑party transport partners is preferred
• Experience in e‑commerce, parcel delivery, last‑mile, middle‑mile, or high‑volume transport operations is preferred
• Strong on‑site coordination, decision‑making, communication, problem‑solving, and KPI management skills
• Good knowledge of Microsoft Office. Experience with TMS, WMS, routing systems, fleet management systems, or telematics platforms is preferred
• Bachelor’s degree or above in Logistics, Supply Chain, Transport Management, Business, Operations Management, or a related discipline is preferred
• Candidates with strong relevant transport operations experience may also be considered without a degree

Equal Opportunity Employer

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

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