Transport Manager

JD.COM INTERNATIONAL UK LTD; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

JINGDONG Logistics in the UK seeks a Transport Manager to lead and optimize a compliant transport operation across multiple sites. You will oversee drivers, fleet performance, planning coordination, and regulatory compliance to ensure on-time deliveries and safe, legal operations.

The role requires 5+ years in transport/logistics and a National/International CPC, with strong leadership and problem-solving skills.

Qualifications

• National and International CPC holder.
• 5+ years of experience in transport operations, logistics dispatch, fleet operations, parcel delivery, e-commerce logistics, 3PL, or distribution centre transport management.
• Minimum 2 years of people management or team supervision experience in a relevant environment.
• Good understanding of UK transport operations and compliance including driver hours, tachograph rules, WTD, vehicle safety, and overloading risks.
• Experience with HGV/LGV/van fleets, DSPs, subcontractors, agency drivers, or third-party transport partners.
• Experience in e-commerce, parcel delivery, last-mile, middle-mile, or high-volume transport operations is preferred.
• Strong on-site coordination, decision-making, communication, problem-solving, and KPI management.
• Proficiency in Microsoft Office; experience with TMS, WMS, routing systems, fleet management systems, or telematics platforms is preferred.
• Bachelor’s degree in a related discipline is preferred.

Responsibilities

• Manage a compliant and safe transport operation across the network.
• Lead drivers and transport staff, including performance management and disciplinary matters.
• Coordinate with warehouse management and DSPs to ensure timely despatch and safe operations.
• Provide training and improvements on safe driving practices and fuel efficiency.
• Ensure routes comply with driver hours regulations and Operator Licence obligations.
• Liaise with planning teams on transport planning, scheduling, and delivery performance.
• Lead continuous improvement for the on-site operation and respond to incidents.
• Maintain accurate records including tachograph data and maintenance logs.
• Prepare for audits and liaise with regulatory bodies as needed.

Skills

Leadership

Decision-making

Communication

KPI management

Education

Bachelor’s degree in Logistics / Supply Chain / Transport Management

Tools

TMS

WMS

Routing systems

Fleet management systems

Telematics platforms

Job description

Transport Manager – Manchester, UK / Milton Keynes, UK

Department: Middle-Mile Transportation

Employment Type: Full-time

Working Pattern: On-site role; shift flexibility may be required

Role Purpose

The Transport Manager is responsible for managing a compliant and safe transport operation across the network in line with DVSA guidelines, traffic regulations, driver hours/tachograph rules and the health and safety directive.

Key Responsibilities

• National and International CPC holder
• Manage a mixed fleet of HGV & LGVs and drivers
• Liaise with the on-site warehouse management and sortation teams to ensure timely and safe despatch of all vehicles
• Offer operational support to manage relationships with local DSPs
• Work alongside the driver trainers to provide training, behavioural improvements, safe driving practices, and fuel efficiency
• Liaise with the planning teams regarding transport planning, scheduling, and delivery performance
• Lead continuous improvement for the on-site operation
• React effectively to operational changes, including customer requirements, traffic issues, vehicle breakdowns, and driver availability, ensuring minimal disruption to service
• Work closely with drivers, warehouse teams, and operational management to ensure routes are achievable, compliant, and aligned with business needs
• Ensure all planned routes comply with driver hours regulations, Working Time Directive requirements, and Operator Licence obligations
• Support the day-to-day management of the transport operation to ensure deliveries are completed safely, legally, and on time
• Maintain accurate transport and route planning records, including scheduling data, driver allocation, and compliance documentation
• Lead, manage, and supervise drivers and transport staff, including performance management and disciplinary matters where required
• Monitor driver performance and conduct regular briefings to ensure adherence to company policies and legal requirements
• Oversee fleet maintenance, ensuring all vehicles are roadworthy, regularly inspected, and defects are reported and resolved promptly
• Maintain accurate and up-to-date records, including tachograph data, driver hours, maintenance logs, and compliance documentation
• Investigate and report on incidents, accidents, near misses, and compliance breaches, implementing appropriate corrective actions
• Liaise with regulatory bodies and ensure readiness for audits and inspections

Key Requirements

• National and International CPC holder
• Minimum 5 years of experience in transport operations, logistics dispatch, fleet operations, parcel delivery, e-commerce logistics, 3PL, or distribution centre transport management
• Minimum 2 years of people management or team supervision experience in a transport, warehouse, logistics, or operational environment
• Good understanding of UK transport operations and basic compliance requirements, including driver hours, tachograph rules, Working Time Directive, vehicle safety, and overloading risks
• Experience working with HGV, LGV, van fleets, DSPs, subcontractors, agency drivers, or third-party transport partners is preferred
• Experience in e-commerce, parcel delivery, last-mile, middle-mile, or high-volume transport operations is preferred
• Strong on-site coordination, decision-making, communication, problem-solving, and KPI management skills
• Good knowledge of Microsoft Office
• Experience with TMS, WMS, routing systems, fleet management systems, or telematics platforms is preferred
• Bachelor’s degree or above in Logistics, Supply Chain, Transport Management, Business, Operations Management, or a related discipline is preferred. Candidates with strong relevant transport operations experience may also be considered without a degree

EEO Statement

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.