Transport Manager

Sunlighten; London; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

Sunlighten, a leader in personalised infrared light therapy, is seeking a Transport Manager to lead logistics operations in the UK and EU. The ideal candidate will oversee white glove delivery operations, ensure compliance with regulations, and manage logistics networks, both onsite and remotely. This hybrid role offers flexibility and the opportunity to contribute significantly to customer satisfaction and operational excellence.

Qualifications

• Experience in transport or logistics management preferred.
• Familiarity with UK and EU transport regulations.
• Proficient in logistics planning software.

Responsibilities

• Oversee UK white glove delivery operations.
• Plan and optimise delivery routes.
• Ensure compliance with transport regulations.

Skills

Organisation

Customer service

Communication

Problem-solving

Education

Relevant qualification in logistics management

Tools

Logistics software

Microsoft Office

Job description

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This range is provided by Sunlighten. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

The Role

Are you an organised logistics professional who thrives under pressure? Do you have experience managing transport operations across the UK and EU with a focus on high-quality customer service? If so, this could be the perfect opportunity for you!

We are looking for a Transport Manager who can lead our logistics operations with structure, efficiency and a reassuring presence.

You will take charge of Sunlighten's transport and logistics network in the UK and EU. From overseeing daily white glove deliveries to optimising routes and ensuring compliance, you’ll help deliver a premium service that reflects the quality of our products.

This is a hybrid role based in Central London with flexibility to work remotely and some travel to depots and delivery locations.

If you're ready to lead transport operations for a brand that puts quality and customer experience first, we'd love to hear from you.

Key Responsibilities:

• Oversee UK white glove delivery operations.
• Launch and refine white glove logistics across the EU.
• Ensure full compliance with UK and EU transport regulations.
• Accurately manage customs and regulatory documentation.
• Plan and optimise delivery and collection routes.
• Coordinate schedules with warehouses and delivery partners.
• Monitor transport budgets and identify cost-saving opportunities.
• Maintain accurate records and generate performance reports.
• Act as point of contact for delivery queries and escalations.
• Ensure timely fulfilment of online orders.
• Manage courier relationships and address service issues.

The Company

Sunlighten is the global leader of personalised infrared light therapy. We're committed to energising and empowering customers through our patented infrared technology that can help improve your quality of life. And we're building a global community of businesses, consumers, and trusted experts to support you every step of the way.

The Person

• Demonstrated experience in transport or logistics management (fleet or white glove preferred).
• Familiarity with UK and EU transport regulations and compliance processes.
• Strong proficiency in logistics and route planning software.
• Full clean UK driving licence.
• Experience in customer-facing roles, ideally involving issue resolution.
• Exceptionally organised and dependable, with a strong sense of structure.
• Calm under pressure; able to handle customer issues with empathy and composure.
• Clear, consistent communicator across internal and external teams.
• Proficient in Microsoft Office and relevant transport/logistics systems.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain and Management

• Industries

  Wellness and Fitness Services

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