Transport & Logistics Care Coordinator | Bonus Eligible

Corr Recruitment Ltd; Biggleswade; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Yearly performance bonus

20 days annual holiday

Career development opportunities

Supportive working environment

Job summary

Corr Recruitment is seeking a Customer Care Assistant / Coordinator to join its transport and logistics team in Biggleswade. The role focuses on managing customer accounts, coordinating deliveries and shipments, and supporting day-to-day transport operations.

You will liaise with drivers and internal teams, handle enquiries, process orders, and ensure high service levels. The position is full-time, Monday to Friday, with a salary up to £28,000 and a friendly, supportive environment.

Qualifications

• Experience in customer service or coordination roles.
• Experience in transport or logistics is desirable.
• Strong communication and organisational skills.

Responsibilities

• Act as the first point of contact for customers and handle enquiries.
• Manage and coordinate key customer accounts and deliveries.
• Process and dispatch orders using internal booking systems.
• Liaise with transport teams and drivers to ensure timely deliveries.
• Assist with supervision and coordination of transport staff.
• Complete driver debriefs accurately and maintain records.
• Resolve customer issues promptly and professionally.
• Ensure compliance with company procedures and health and safety rules.

Skills

Communication

Interpersonal skills

Organisational skills

Multitasking

Problem solving

Independent work

Customer service

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Corr Recruitment is seeking a Customer Care Assistant / Coordinator to join its transport and logistics team in Biggleswade. The role focuses on managing customer accounts, coordinating deliveries and shipments, and supporting day-to-day transport operations.

You will liaise with drivers and internal teams, handle enquiries, process orders, and ensure high service levels. The position is full-time, Monday to Friday, with a salary up to £28,000 and a friendly, supportive environment.