Transport Dispatch Supervisor

2 Sisters Food Group; Harvills Hawthorn; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Free parking

Free drinks

Cycle to work

Discount platform

Wellbeing support

Career progression

Health & Safety certs

Apprenticeship opportunities

Development programmes

Employee recognition

Job summary

2 Sisters Food Group is hiring a Transport Dispatch Supervisor for the West Bromwich site. You will lead a team to optimise resources and ensure safety, quality and timely dispatch of products. The role requires effective communication, strong numeracy, and a proactive approach to problem-solving.

You will manage shift patterns, maintain policy compliance, and coordinate with the Transport Manager to ensure smooth operations and continuous improvement across the site.

Qualifications

• Valid FLT and PPT licence.
• Proficient in Microsoft Office applications.
• Good level of written and spoken English.
• Solid numeracy.
• Excellent track record of managing teams and compliance.
• Clear communication and team-building ability.
• Self-motivated and resilient.
• IOSH Managing Safety certification.
• Confident decision maker and challenger of status quo.
• Ensures total legal compliance in H&S, technical and people areas.

Responsibilities

• Manage resources to meet output and customer service targets while following policies.
• Review and develop your team to maintain performance, attendance and conduct.
• Ensure site is legally compliant and promote safety and hygiene.
• Achieve planned unloading and loading targets.
• Monitor operation progress and liaise with other departments to resolve issues.
• Ensure staff training is provided and documented with the transport manager.
• Communicate issues with the Transport Manager and other teams.
• Maintain accreditation through audits and corrective actions.
• Complete relevant paperwork such as FLT checks and dispatch records.
• Collaborate with the yard and transport areas to uphold standards.
• Assist in employment-relations matters such as investigations and performance management.

Skills

FLT license

PPT license

Team management

Communication

Numeracy

English proficiency

Decisive / assertive

Self-motivated

Health & Safety (IOSH Managing Safety)

Legal/compliance focus

Tools

MS Office

Job description

2 Sisters Food Group is a leading poultry processing company that specialises in supplying quality products to various markets. With a strong commitment to sustainability, food safety, quality and customer satisfaction, and industry leading animal welfare, we have become a trusted name in the industry supplying high-quality food to some of the UK’s biggest retailers and restaurants.
Opening in 1998, Our Amber Foods’ Site produces retail poultry portions, leading our commitment to not waste any part of the birds in our poultry network. We’re proud of our people-focused culture, offering excellent opportunities for training, development, and long-term career progression.

Job Description

Here at 2 Sisters Food Group we are proud to be counted amongst the nation's key workers with our relentless work helping to feed Great Britain. We currently have exciting opportunities for Transport Dispatch Supervisor to join the team in West Bromwich - Site B - 2 Sisters Food Group.

The hours of work and shift patterns are:

• Week 1 - Monday - Friday 06:00 - 16:00
• Week 2 - Tuesday - Saturday 07:00 - 17:00

Main Responsibilities

• To effectively and efficiently, manage resources to ensure the best use of people, plant and materials and meet output and customer service targets. Ensure that all 2SFGcustomer and legal requirements are followed at all times e.g., food safety, policies and procedures. Work as a Team to support each area key deliverables.
• Review, develop and manage your team in order to ensure that they maintain acceptable levels/standards of performance, attendance and conduct.
• To ensure that the site is legally & contractually compliant in all areas and to actively promote hygiene & health & safety, immediately halting any un-safe working practice & taking appropriate action to remedy.
• Achieve planned unloading and out loading.
• Monitor the ongoing progress of the operation, liaising with fellow team leaders and other departments as necessary to alleviate problem areas & resolve problems.
• Ensure that all employees within your team are aware of their roles/accountabilities, ensure that training is provided and booked via the transport manager to meet these and that all 2SFG policies and procedures are complied with.
• Communicate, liaise and escape issues with the Transport Manager, colleagues and other departments where necessary.
• Ensure that the site achieves and maintains the targeted level of accreditation through customer/legal auditing processes.
• To monitor and complete all relevant documentation as required e.g. FLT Checks load plans and dispatch paperwork.
• To work with the Transport Manager to ensure the yard unit 3 and all areas of the transport department are always maintained to a high standard.
• Assist in formal employment relation matters such as return to work, first line investigations, disciplinaries, and performance management.

Qualifications

• Valid FLT and PPT licence
• Proficient in the use of Microsoft Office applications.
• Good level of both written and spoken English
• Solid level of numeracy
• Excellent track record of managing teams; building capability, addressing any issues effectively and in compliance with legislative and company policies and procedures.
• Ability to clearly communicate and build a strong and effective team.
• Self-motivated and highly resilient.
• IOSH Managing Safety
• Must be a confident decision maker and have the ability to challenge the status quo
• Ensures total legal compliance in all areas of H&S, Technical and people as well as the organisations values and competencies.

Additional Information

• Free onsite parking
• Free hot drinks
• Cycle to Work scheme
• 2 Sisters high-street discount platform.
• Employee Assistance Programme and wellbeing support
• Excellent training and career progression opportunities
• In-house Level 1 & 2 Health & Safety certification
• Paid apprenticeship opportunities
• Fast-track development programmes
• Employee of the Month recognition awards

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