Transport Coordinator: Flexible Hours & Impactful Service

Leicester Bus Partnership; Sulgrave; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Flexible working

Local Government Pension Scheme

Relocation assistance where applicable

Job summary

Leicester City Council is seeking an organised Transport Co-ordinator to arrange and co-ordinate transport services in a fast-paced environment. You will monitor daily operations, liaise with schools, day centres and carers, and ensure service levels are met while maintaining confidentiality and data protection.

You will register new persons, provide information to stakeholders, and contribute to timely, accurate reporting using MS Excel. A flexible, team-oriented approach is essential.

Qualifications

• Good customer service skills and ability to liaise with internal and external clients.
• Proficient IT skills and experience with database updates.
• Experience with MS Excel for statistics and reporting.
• Awareness of data protection and confidentiality requirements.

Responsibilities

• Take bookings and handle queries from providers, persons in need, families and carers.
• Register new persons and communicate with stakeholders with timely information.
• Investigate complaints and prepare responses and reports for seniors.
• Prepare, collate and distribute information to relevant stakeholders.

Skills

Customer service

IT skills

MS Excel

Data protection

Independence

Job description

Leicester City Council is seeking an organised Transport Co-ordinator to arrange and co-ordinate transport services in a fast-paced environment. You will monitor daily operations, liaise with schools, day centres and carers, and ensure service levels are met while maintaining confidentiality and data protection.

You will register new persons, provide information to stakeholders, and contribute to timely, accurate reporting using MS Excel. A flexible, team-oriented approach is essential.