Transport Coordinator: Driver Scheduling & Ops

Source 4; Lichfield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Source 4 is seeking a Transport Assistant in Lichfield to join a busy team. The role focuses on coordinating Executive Drivers, scheduling deliveries and maintaining clear instructions and paperwork to support smooth daily operations.

The ideal candidate will have strong administrative and customer service skills, good IT experience with MS Office, and the ability to stay calm under pressure while building relationships at all levels.

Qualifications

• Experience in a busy transport or logistics environment (not essential).
• Strong administrative and customer service skills.
• Excellent IT skills, especially MS Office.
• Good geographical knowledge of towns and road networks.
• Ability to communicate clearly under pressure.

Responsibilities

• Managing and supporting a team of Executive Drivers for efficient use of time.
• Scheduling deliveries, collections and movements to meet client service standards.
• Confirming delivery arrangements with clients promptly.
• Allocating jobs with clear driver instructions and paperwork.
• Monitoring driver and vehicle locations for timely arrivals and cost-effective routing.
• Identifying and resolving logistical issues as they arise.
• Coaching new starters and on-the-job training.
• Supporting performance management, including absence and conduct concerns.

Job description

Source 4 is seeking a Transport Assistant in Lichfield to join a busy team. The role focuses on coordinating Executive Drivers, scheduling deliveries and maintaining clear instructions and paperwork to support smooth daily operations.

The ideal candidate will have strong administrative and customer service skills, good IT experience with MS Office, and the ability to stay calm under pressure while building relationships at all levels.