Transport Coordinator – Customer Focus & Logistics Support (Epping)

Cast UK Limited; Ivy Chimneys; On-site; GBP 27,000 - 33,000; Full time

Job summary

Cast UK is recruiting a Transport Clerk to join a busy transport operation in Epping. This is a customer-focused role, acting as a key link between customers, the warehouse and transport teams.

You will coordinate orders, support drivers, maintain records and resolve queries to ensure high service levels. You will build strong relationships with customers, suppliers and internal teams, with responsibilities spanning data entry, scheduling, invoicing support and continuous improvement

Qualifications

• Strong communication and organisational skills are essential.
• Experience in transport, logistics or distribution is preferred.
• Good numerical and data-entry abilities are important.
• Proficiency in MS Office (Word/Excel/PowerPoint) and accurate record-keeping.

Responsibilities

• Process customer orders accurately and communicate delivery requirements to depot staff.
• Be the primary contact for customers and suppliers, handling enquiries and resolving issues.
• Support drivers with start-of-day and end-of-day processes, including dispatch and debrief.
• Enter data accurately across internal systems and reports.
• Book orders and maintain pallet and job reports for invoicing support.
• Ensure data accuracy, security and integrity across systems.

Skills

Communication

Organisational skills

Data entry

Customer service

MS Word

MS Excel

PowerPoint

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Cast UK is recruiting a Transport Clerk to join a busy transport operation in Epping. This is a customer-focused role, acting as a key link between customers, the warehouse and transport teams.

You will coordinate orders, support drivers, maintain records and resolve queries to ensure high service levels. You will build strong relationships with customers, suppliers and internal teams, with responsibilities spanning data entry, scheduling, invoicing support and continuous improvement