Transport Coordinator

Interaction Recruitment; Burton upon Trent; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Career development opportunities

Supportive team environment

Regular hours

Job summary

Interaction Recruitment is seeking an experienced Transport Coordinator for Europe to manage European road freight and international movements from order to delivery. The role requires coordinating with customers, hauliers and suppliers to meet requirements and timelines.

You will input orders, coordinate collections, monitor progress and provide updates while maintaining compliance with ADR and documentation standards. The position is office-based in Burton-on-Trent.

Qualifications

• Experience within European transport, road freight, logistics or freight forwarding.
• Strong organisational and communication skills.
• Excellent attention to detail.
• Ability to coordinate multiple transport movements simultaneously.
• Experience using transport management systems.
• Good knowledge of Microsoft Office.

Responsibilities

• Coordinate European road freight movements from order through to delivery.
• Receive customer orders via telephone, email, transport portals and other communication methods.
• Accurately input and manage transport orders using the Tra+ operating system.
• Match customer requirements with appropriate transport solutions and approved suppliers.
• Arrange and coordinate collections and deliveries across the European transport network.
• Liaise with hauliers, freight partners, customers and suppliers throughout the transport process.
• Monitor transport movements and provide regular updates to customers.
• Manage delays, issues and changes quickly and effectively.
• Ensure all transport requirements are fully understood and communicated.

Skills

Organisational skills

Communication skills

Attention to detail

Problem-solving

Experience with European transport

Tools

Tra+ operating system

Microsoft Office

Job description

Transport Coordinator - Europe

Location: Burton-on-Trent, DE14

Salary: £28,000 - £30,000 DOE

Hours: Monday - Friday, 08:00 - 17:00 or equivalent (1-hour lunch)

Reporting to: Operations Manager

About the Role

We are looking for an experienced and proactive Transport Coordinator - Europe to join a busy Transport Solutions team based in Burton-on-Trent.

This is a fast-paced role focused on coordinating European road freight and international transport movements, ensuring customer requirements are met and collections and deliveries are managed efficiently from start to finish.

You will be responsible for receiving and managing customer orders, sourcing and coordinating appropriate transport solutions, liaising with customers, hauliers and suppliers, and ensuring all transport movements are delivered in line with agreed requirements.

Key Responsibilities

European Transport Coordination

• Coordinate European road freight movements from order through to delivery
• Receive customer orders via telephone, email, transport portals and other communication methods
• Accurately input and manage transport orders using the Tra+ operating system
• Match customer requirements with appropriate transport solutions and approved suppliers
• Arrange and coordinate collections and deliveries across the European transport network
• Liaise with hauliers, freight partners, customers and suppliers throughout the transport process
• Monitor transport movements and provide regular updates to customers
• Manage delays, issues and changes quickly and effectively
• Ensure all transport requirements are fully understood and communicated

International Transport Requirements

• Collection and delivery opening times
• Site and driver safety procedures
• Driver PPE requirements
• ADR requirements
• Customs and export documentation
• Security requirements
• Transit time expectations
• European delivery and collection requirements

Escalate any operational issues or non-conformance to the Operations Manager and Branch Manager where required.

Administration & Reporting

• Maintain accurate transport records and system information
• Produce bespoke KPI reports for key customers
• Monitor transport profitability alongside the Operations Manager
• Provide weekly customer service and operational reports
• Ensure all customer and supplier rates, agreements and additional charges are accurately recorded
• Maintain accurate documentation relating to European transport movements

Customer & Commercial Responsibilities

• Build and maintain strong relationships with customers and transport suppliers
• Provide a high level of customer service throughout the transport process
• Attend customer meetings when required
• Identify opportunities for additional business and customer development
• Support the wider team with commercial and operational growth

About You

We are looking for someone with previous experience within European transport, road freight, logistics or freight forwarding.

This role would suit someone currently working as a:

• European Transport Coordinator
• European Transport Planner
• European Freight Operator
• Freight Forwarding Operator
• International Transport Coordinator
• International Transport Planner
• Road Freight Coordinator
• European Road Freight Operator
• European Logistics Coordinator
• Freight Coordinator
• Transport Operator
• Transport Planner
• Transport Coordinator
• Traffic Operator
• Logistics Operator
• Transport Administrator
• Operations Coordinator
• Logistics Coordinator

You will ideally have experience coordinating European or international road freight movements and be comfortable dealing with customers, hauliers and transport suppliers.

We're looking for someone who has:

• Experience within European transport, road freight, logistics or freight forwarding
• Strong organisational and communication skills
• Excellent attention to detail
• The ability to coordinate multiple transport movements simultaneously
• Good problem-solving skills and the ability to work under pressure
• Experience using transport management systems
• Good knowledge of Microsoft Office
• A customer-focused and professional approach
• Commercial awareness and the ability to build strong working relationships

What We Offer

• £28,000 - £30,000 depending on experience
• Monday - Friday working hours
• Opportunity to join a growing transport and logistics operation
• Career development opportunities
• Varied and fast-paced European transport environment
• Supportive team environment

If you have experience within European road freight, international transport or freight forwarding and are looking for your next opportunity in transport coordination, we'd love to hear from you.