Transport Co-ordinator

HSS Hire Group; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hire service company is looking for a Transport Coordinator to manage daily logistics operations. This role involves coordinating deliveries and collections while ensuring customer satisfaction and efficient route management. Ideal candidates will have strong problem-solving skills and a can-do attitude, contributing to a supportive work environment.

Benefits

20 days Annual Leave plus Bank Holidays

Training, Apprenticeships, and Development opportunities

Exclusive discounts on rentals and purchases

Life assurance twice your annual salary

Access to health care and wellbeing platforms

Qualifications

• Positive can-do attitude.
• Good problem-solving skills.
• Experience in customer-facing roles in fast-paced environments.

Responsibilities

• Plan and coordinate daily deliveries, exchanges, and collections.
• Monitor transport routes and job performance.
• Manage transport operations and provide updates to customers.

Skills

Problem Solving

Communication

Organisational

Job description

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HSS: The Hire Service Company - we’ve been a trusted name in tool and equipment hire since 1957, instantly recognisable across the UK and Ireland for our iconic ‘blue and yellow’ vans, kit and branches.

Today, we blend cutting-edge technology with our deep-rooted commitment to service. We’re all about people dealing with people - friendly colleagues in local branches, building great relationships with local customers and local communities. It’s hire, with a human touch.

Explore our benefits:
20 days Annual Leave (plus Bank Holidays) plus additional holiday buy scheme. Training, Apprenticeships and Development opportunities, exclusive discounts on equipment rentals, car lease, and retail purchases. You also receive, life assurance twice your annual salary and access to healthcare and wellbeing platforms.

Working hours:
Monday - Friday 10:30 to 19:30 and Alternative Saturdays 1pm to 6pm

The Role of a Transport Coordinator in our Heathrow CDC

• With the wider Transport team, you’ll plan, organise and coordinate the daily deliveries, exchanges and collections through our routing system.
• Monitor transport routes, smart phone compliance, jobs that are completed and on-time performance.
• Try to reduce wasted journeys as well as calling collections to confirm readiness for collection as well as supporting any problematic collections the same day.
• Be responsible for monitoring and managing the transport operation on a day-to-day basis whilst providing updates to both internal and external customers.

What do you need to succeed as an Transport Coordinator?

• A positive can do attitude, with good problem solving skills.
• Strong communication and organisational skills.
• Experience working on computers & systems.
• Experience working in a customer facing role in a fast paced environment.

ED&I Promise
We believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don’t meet every requirement. If you’re ready to make a positive impact with us, we want to hear from you. Together, let’s build an inclusive space in the building services industry.

We’re incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive. Please let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.