Transport Clerk

Premier Work Support; Epping Forest; On-site; GBP 21,000 - 27,000; Full time

Job summary

Premier Work Support is recruiting for a permanent Transport Clerk in Epping to join a busy logistics team. The role serves as the liaison between customers, the warehouse, and transport, ensuring smooth communication and accurate handling of orders and stock movements.

You will report to the Transport Manager and manage customer and depot communications, data entry, and adherence to safety policies in a fast-paced environment.

Qualifications

• Knowledge of pallet network and distribution processes.
• Experience in resolving disputes and customer issues.
• Ability to prepare clear reports and summaries.
• Experience with customer service activities and communications.

Responsibilities

• Handle customer orders, ensure quantity accuracy and timely delivery communications to depot staff.
• Maintain proactive relationships with clients.
• Respond to customer and supplier inquiries and complaints.
• Produce pallet reports for monitoring and planning.
• Generate job reports to track performance and issues.
• Enter data accurately in systems and spreadsheets.
• Conduct driver checks as part of daily duties.
• Comply with Health and Safety policies and procedures.

Skills

Pallet network knowledge

Dispute resolutions

Report writing

Customer service activity

Tools

Word

Excel

PowerPoint

Job description

Our client an established and successful logistics company in Epping are looking for a permanent Transport Clerk to join their team.

The Transport Clerk acts as the liaison between the customer, warehouse and transport. You will act as a first point of contact for the customers resolving problems or concerns with receiving and storing, moving and distribution of supplies, stock and materials to and from the warehouse.

Reporting to the Transport Manager you will be responsible for:

• Dealing with customer orders, ensuring quantity accuracy, delivery timelines and communications to depot staff
• Maintain proactive relationships with clients
• Dealing with customer and supplier enquiries and complaints
• Pallet reports
• Job reports
• Accurate data entry
• Driver checks
• Adhering to Health and Safety policy

To be considered for this role, you will need:

• Knowledge of Pallet network
• Word, Excel and PowerPoint
• Experience in dispute resolutions
• Report writing o Customer Service activity.

The hours are #removed#, Monday to Friday with some opportunities to earn overtime

If you thrive in a busy environment and have thee skills and ability for this role, do not delay, apply today