Transport Assistant

SRG Recruitment; Hedge End; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Career progression

Annual leave

Job summary

SRG Recruitment is seeking an experienced Transport Assistant near Hedge End to support day-to-day transport delivery while maintaining strong customer relationships.

This hands-on role combines operational coordination with customer ownership, working with planners, pallet network hubs, hauliers and yard teams to ensure safe, compliant and efficient transport execution. It offers a permanent position with career progression and a Monday to Friday 8am–6pm schedule.

Qualifications

• Experience in transport, logistics or traffic operations is desirable but not essential.
• Understanding of the Pallet Network would be beneficial for this role.
• Awareness of transport compliance and defect reporting.
• Strong administration and IT skills.
• Excellent communication and problem-solving abilities.

Responsibilities

• Support daily transport operations and collaborate with planners and customers.
• Track loads and proactively manage delays or service risks.
• Act as a key customer contact, providing updates and resolving queries.
• Support KPI reporting and operational performance tracking.
• Maintain accurate transport records and provide regular reporting on service levels, network performance and vehicle utilisation.
• Conduct yard checks to ensure asset availability and safety standards.

Skills

Transport and logistics experience

Pallet Network understanding

Transport compliance awareness

Defect reporting

Administration and IT skills

Communication and problem-solving

Job description

Based near Hedge End, we are seeking an experienced Transport Assistant to support day-to-day transport delivery while maintaining strong customer relationships.

This is a hands-on role combining operational coordination with customer ownership, working closely with planners, pallet network hubs, hauliers and yard teams to ensure safe, compliant and efficient transport execution.

What's on offer:

• Permanent position
• Monday to Friday 8am - 6pm
• Clear career progression
• 23 days annual leave + Bank holidays

Key Responsibilities:

• Support daily transport operations and collaborate with planners and customers.
• Track loads and proactively manage delays or service risks
• Act as a key customer contact, providing updates and resolving queries
• Support KPI reporting and operational performance trackingMaintain accurate transport records and provide regular reporting on service levels, network performance and vehicle utilisation.
• Conduct yard checks to ensure asset availability and safety standards

What we're looking for:

• Ideally some experience in transport, logistics or traffic operations is desirable but not essential.
• Understanding of the Pallet Network would be beneficial for this role.
• Awareness of transport compliance and defect reporting
• Strong administration and IT skills
• Excellent communication and problem-solving abilities

This is a great opportunity for a proactive, organised transport professional looking to develop their career in a fast-paced logistics environment.