Transport Administrator

Dx; Swindon; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Health Cash Plan

Pension Scheme

Annual leave + bank holidays

Life Assurance

Employee Assistance programme

Job summary

Dx in Swindon is seeking a Shift Operations Support to assist the Shift Manager in completing daily de-briefs, ensuring high customer service standards and courier compliance with SOPs. You will help monitor driver performance and handle on-the-road issues, with duties including POD data entry and returns coding.

The role offers a collaborative team environment with clear opportunities for career progression within the company.

Qualifications

• Experience in logistics/operations administration.
• Excellent communication and attention to detail.
• Basic computer literacy and familiarity with handheld scanners.

Responsibilities

• Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
• Ensuring all driver non-compliances are investigated & escalated accordingly.
• Use of the company software to monitor performance supporting with on the road issues as required.
• Ensuring all returned items are returned as per SOP.
• Completion of Ad-hoc de-briefs as & when required.
• Daily download of handheld scanners ensuring the condition of the any faults are reported.
• All returns are coded correctly.
• Completion of Ad-hoc vehicle audits.
• POD & address data entry.

Job description

Role summary:

To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.

Key responsibilities

• Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
• Ensuring all driver non-compliances are investigated & escalated accordingly.
• Use of the company software to monitor performance supporting with on the road issues as required.
• Ensuring all returned items are returned as per SOP.
• Completion of Ad-hoc de-briefs as & when required.
• Daily download of handheld scanners ensuring the condition of the any faults are reported.
• All returns are coded correctly.
• Completion of Ad-hoc vehicle audits.
• POD & address data entry.

Additional information on this role

This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.

Benefits

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!