Transport Administrator

Biffa; Milton Keynes; On-site; GBP 23,000 - 30,000; Full time

Job summary

Biffa in Milton Keynes is recruiting a Traffic Dispatcher / Transport Administrator to organise day-to-day depot operations, allocate vehicles, and manage routes to ensure top-class service and compliance with health, safety and environmental standards.

You will optimise routes, manage driver availability, oversee vehicle checks, and handle admin tasks such as payroll and tachographs, contributing to cost efficiency and continuous improvement.

Qualifications

• Knowledge of the local area.
• Ability to plan, prioritise, and meet tight deadlines.
• Solutions-driven mindset and problem-solving.
• Customer-focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top‑class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost‑efficiency by analysing depot data and improving operations.
• This is more than just a desk job; hands‑on with employee engagement and improvement initiatives.

Skills

Route optimisation

Time management

Problem solving

Customer service

Tools

MS Office

Excel

Job description

Traffic Dispatcher / Transport Administrator

Shift Hours: 08:30am-17:30pm

Monday to Friday 40 hours a week

A quick look at the role.

The Traffic Administrator is responsible for managing the day-to‑day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and licence compliance.

If you thrive in a dynamic environment, enjoy problem‑solving, and are passionate about delivering an exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top‑class service
• Managing driver availability and ensuring compliance with regulations
• Overseeing vehicle checks, safety, and maintenance
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting
• Driving cost‑efficiency by analysing depot data and improving operations

This is more than just a desk job! You'll also have the chance to get hands‑on with employee engagement and improvement initiatives.

Our Essential Requirements

• Knowledge of the local area
• The ability to plan, prioritise, and meet tight deadlines
• A solutions‑driven mindset and a knack for problem‑solving
• Customer focused, engaging and supporting a diverse customer base
• Proficiency with business software and MS Office (especially Excel)
• Experience in administration, call handling, or a time‑critical environment is a plus

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.