Transport Operations Dispatcher

Biffa; Milton Keynes; On-site; GBP 23,000 - 30,000; Full time

Job summary

Biffa in Milton Keynes is recruiting a Traffic Dispatcher / Transport Administrator to organise day-to-day depot operations, allocate vehicles, and manage routes to ensure top-class service and compliance with health, safety and environmental standards.

You will optimise routes, manage driver availability, oversee vehicle checks, and handle admin tasks such as payroll and tachographs, contributing to cost efficiency and continuous improvement.

Qualifications

• Knowledge of the local area.
• Ability to plan, prioritise, and meet tight deadlines.
• Solutions-driven mindset and problem-solving.
• Customer-focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Responsibilities

• Optimising routes and vehicle utilisation to deliver top‑class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost‑efficiency by analysing depot data and improving operations.
• This is more than just a desk job; hands‑on with employee engagement and improvement initiatives.

Skills

Route optimisation

Time management

Problem solving

Customer service

Tools

MS Office

Excel

Job description

Biffa in Milton Keynes is recruiting a Traffic Dispatcher / Transport Administrator to organise day-to-day depot operations, allocate vehicles, and manage routes to ensure top-class service and compliance with health, safety and environmental standards.

You will optimise routes, manage driver availability, oversee vehicle checks, and handle admin tasks such as payroll and tachographs, contributing to cost efficiency and continuous improvement.