Transport Administrator

Marlborough Highways Group

Little Waltham

On-site

GBP 21,000 - 27,000

Full time

43 hours ago
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Benefits offered by this job

Medicash Cashback Scheme
Access to 24/7 GP Service
Retail Discounts
Employee Assistance Programme
Reward and Recognition Programme
Death in Service Cover
Learning and Development Opportunities
Free lunch on site
Free use of onsite gym

Job summary

Marlborough Highways seeks an experienced Transport Administrator to join the transport department. You will provide specialist administrative support, guidance and keep processes efficient for internal and external stakeholders.

Key duties include vehicle pre-use checks, managing the Jaama Key2 system, coordinating vehicle repairs and training drivers on the app. You will liaise with the Transport Manager and support on-site operations across Essex and London as needed.

Qualifications

  • Experience of supporting a transport or plant operation.
  • Good understanding of the operating licence regulations and how to work within these guidelines.
  • Understanding of Lifting Operations and Lifting Equipment regulation (LOLER).
  • Strong background of working in an office environment.
  • Conflict management with calm and professional approach.
  • Experience training others including system training is advantageous.
  • Driver’s licence and willingness to travel across Essex and London as required.

Responsibilities

  • Ensure drivers complete daily vehicle pre-use checks and chase gaps.
  • Maintain Jaama Key2 vehicle list; update as required.
  • Coordinate with Transport Manager on changes: drive status, repairs, VOR, off hire.
  • Be first point of contact for breakdowns; liaise with third-party suppliers.
  • Provide transport-related issue support to drivers and operators.
  • Oversee processes within the transport team ensuring timely completion.
  • Assist with driver training on the Jaama Key2 app.
  • Raise purchase orders for invoices and manage repairs scheduling.

Skills

Transport operations support
Policy knowledge
Office software
Teamwork
Conflict handling
Jaama Key2 knowledge
Driving licence
Travel willingness
Third-party liaison

Tools

Jaama Key2
Word
Excel
Outlook

Job description

We are seeking an experienced Transport Administrator to work within our transport department here at Marlborough Highways. Joining a brilliant team, within a thriving organisation, the role will be responsible for providing specialist administrative support, advice and guidance to internal and external stakeholders to ensure efficient and effective processes.

Key Responsibilities
  • Using knowledge of the transport and vehicle policies, take responsibility for ensuring drivers across the company complete daily vehicle pre-use checks
  • Identify gaps and chase, discuss and challenge drivers when this hasn’t been done.
  • Highlight trends and report failures back to transport manager.
  • Ensure the vehicle list held on our system (Jaama Key 2) is accurate, adding, removing and updating when required.
  • Liaise with Transport Manager to ensure information on change of drive, repair, VOR, off hire etc. is reflected in system.
  • Be the first point of contact for breakdowns and liaise with 3rd part providers / fitters to book in accordingly.
  • Provide support to the driver or operator with any transport related issues.
  • Take full responsibility for ensuring all processes within the transport team are completed consistently and on time, for example
  • Support with driver training on the Jaama Key 2 app.
  • Check and raise purchase orders for invoices
  • Using your knowledge of vehicle operating license ensure the vehicle maintenance schedule is adhered to and complies with legislation.
  • When necessary, occasional reception duties required to cover sickness and holiday
  • Assist transport manager with site visits to build understanding of the transport team and operational requirements
  • Responsible for maintaining our personal insurance spreadsheet, liaising with third parties and ensuring all vehicle hires are up to date and accurate
  • Liaise with supervisors and third parties to record, report and manage repairs for any vehicle defects and service bookings
  • Responsible for working with third party main dealers to arrange vehicle repairs Following policy regulations, responsible for managing and booking all tail lift inspections and adhering to Lifting Operations and Lifting Equipment regulations
Skills, Knowledge and Expertise
  • Experience of supporting a transport or plant operation.
  • Good understanding of the operating license regulations and how to work within these guidelines
  • Understanding of Lifting Operations and Lifting Equipment regulation
  • Strong background of working in an office environment
  • Confidence and experience in dealing with conflict, and responding to challenges without immediate escalation.
  • Good experience of using word, excel, outlook.
  • Ability to work well as part of a team.
  • Experience in training others including system training would be an advantage
  • Driving License and willing to travel across Essex and London as required
  • Jaama Key2 experience and distinct advantage.
Benefits
  • Medicash Cashback Scheme
  • Access to 24/7 GP Service
  • Retail Discounts
  • Employee Assistance Programme
  • Reward and Recognition Programme
  • Death in Service Cover
  • Learning and Development Opportunities
  • Free lunch provided on site
  • Free use of onsite gym
Our Values

We know people matter

We respect, care, and invest in our people, the communities in which we work and our common future. We are open. We are honest. We are fair

Pride - We take pride in everything we do. We speak positively. Deliver quality. Act safely. Always.

Spirit - We have spirit. We promote a positive atmosphere and energy. We are inclusive. We have brilliant team working and friendships. Driving success so we all win.

Bold - We are bold. We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.

Marlborough Highways is an equal opportunities employer that celebrates difference. We are committed to creating a diverse and inclusive workplace that represents a variety of backgrounds, perspectives and skills. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process, please let us know and we will be happy to support you.

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