Transport Administrator

Allscreens Nationwide Ltd; Leicester; On-site; GBP 20,000 - 26,000; Full time

Job summary

Allscreens Nationwide Ltd in Leicester is seeking a Transport Administrator to join our busy team, handling high-volume schedules, onboarding new staff, and maintaining accuracy under pressure.

You will manage calendars, communications with schools and drivers, and ensure compliant paperwork and records; strong English and fast, meticulous work are essential.

Qualifications

• Onboarding and training new staff on a daily basis, including induction and compliance checks.
• Ability to think quickly and move fast in a high-pressure environment.
• Experience handling high volumes of calls, emails and enquiries from schools and parents.
• Strong attention to detail and excellent written/spoken English.

Responsibilities

• Manage complex daily transport schedules and calendars.
• Handle high volume of phone calls, emails and enquiries from schools and parents.
• Process and manage large amounts of paperwork and documentation.
• Onboard new staff (drivers), including induction and system training.
• Identify and resolve problems quickly, spotting hidden details.
• Coordinate last-minute changes and disruptions affecting children with additional needs.
• Liaise with schools, drivers, parents and local authorities.
• Maintain accurate records and essential admin processes.

Skills

Organised

Attention to detail

Communication

Multitasking

English proficiency

Problem solving

Tools

Calendar software

Email clients

Spreadsheet software

Admin systems

Job description

We are a specialist home-to-school transport company providing safe journeys for children, including many with autism and other disabilities.

We are looking for a sharp, resilient and highly organised Transport Administrator to join our busy team.

This is a high-pressure, fast-moving role. We expect you to think and move fast, juggle multiple tasks, and maintain accuracy under pressure.

The job involves a constant high-volume of work and is not a slow-paced position. It can feel overwhelming at first, especially with the daily demands of onboarding new staff alongside all other duties.

Key Responsibilities:

• Managing complex daily transport schedules and calendars
• Handling a high volume of phone calls, emails and enquiries from schools and parents
• Processing and looking after large amounts of paperwork and documentation
• Onboarding new staff (mainly drivers) on a daily basis - including induction, paperwork, system training and compliance checks
• Quickly identifying problems, spotting hidden details that could be overlooked, and resolving issues
• Coordinating last-minute changes and disruptions while understanding the significant impact these can have on children with additional needs
• Liaising with schools, drivers, parents and local authorities
• Exceptional attention to detail and strong organisational skills (this is critical)
• Excellent spoken and written English with clear communication skills
• Highly proficient with calendars, emails, spreadsheets and admin systems
• Ability to think and move fast in a high-pressure, fast-paced environment
• Experience or confidence in onboarding and training new staff
• Flexible and available for extra hours and short notice
• Clean DBS check (or willing to obtain one) and no criminal record