Administrator

Allscreens Nationwide Ltd; Leicester; On-site; GBP 26,000 - 36,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a Transport Administrator to manage complex daily transport schedules and coordinate onboarding for new drivers. The role demands exceptional organisation, speed, and accuracy in a fast-paced setting with high volumes of calls and paperwork.

You will liaise with schools, parents, drivers and local authorities, ensuring compliant and timely operations while maintaining clear communication in English. DBS check is required or willing to obtain one.

Qualifications

• High level of organisation and ability to manage multiple tasks under pressure.
• Strong written and spoken English for communication with schools, parents and staff.

Responsibilities

• Managing complex daily transport schedules and calendars.
• Handling a high volume of phone calls, emails and enquiries from schools and parents.
• Processing and looking after large amounts of paperwork and documentation.
• Onboarding new staff (drivers) including induction, paperwork, system training and compliance checks.
• Quickly identifying problems and resolving issues with attention to detail.
• Coordinating last-minute changes and disruptions affecting children with additional needs.
• Liaising with schools, drivers, parents and local authorities.
• Maintaining accurate records using calendars, emails, spreadsheets and admin systems.

Skills

Organisational skills

Attention to detail

English communication

Onboarding new staff

Calendar & scheduling

Microsoft Excel

Phone & email management

Tools

Microsoft Excel

Calendar apps

Admin systems

Job description

Salary: private parking, extra hours, full time option available based on performance

We are a specialist home-to-school transport company providing safe journeys for children, including many with autism and other disabilities.

We are looking for a sharp, resilient and highly organised Transport Administrator to join our busy team.

This is a high-pressure, fast-moving role. We expect you to think and move fast, juggle multiple tasks, and maintain accuracy under pressure.

The job involves a constant high volume of work and is not a slow-paced position. It can feel overwhelming at first, especially with the daily demands of onboarding new staff alongside all other duties.

Key Responsibilities:

• Managing complex daily transport schedules and calendars
• Handling a high volume of phone calls, emails and enquiries from schools and parents
• Processing and looking after large amounts of paperwork and documentation
• Onboarding new staff (mainly drivers) on a daily basis - including induction, paperwork, system training and compliance checks
• Quickly identifying problems, spotting hidden details that could be overlooked, and resolving issues
• Coordinating last-minute changes and disruptions while understanding the significant impact these can have on children with additional needs
• Liaising with schools, drivers, parents and local authorities
• Exceptional attention to detail and strong organisational skills (this is critical)
• Excellent spoken and written English with clear communication skills
• Highly proficient with calendars, emails, spreadsheets and admin systems
• Ability to think and move fast in a high-pressure, fast-paced environment
• Experience or confidence in onboarding and training new staff
• Flexible and available for extra hours and short notice
• Clean DBS check (or willing to obtain one) and no criminal record