Transport Administrator

TaskMaster Resources Ltd; Dunstable; On-site; GBP 15,000 - 21,000; Full time

Job summary

Taskmaster are recruiting a Transport Administrator to join our established recycling and waste client in Sharnbrook, Bedfordshire. The role covers weighbridge operations, data input from vehicles, and ensuring documentation complies with Environmental Regulations.

You will respond to public and trade queries, maintain relationships with customers and client representatives, and uphold health and safety standards. Monday to Friday, 7am–5pm, £13.00 per hour.

Qualifications

• Desirable: customer service background.
• Basic numeracy, literacy and IT skills; understand risk assessments / safe systems of work.
• Handles auditable information and maintains paperwork compliance.
• Experience with card payments from customers and public.
• Experience in dealing with customer complaints and escalating appropriately.
• Able to work effectively alone or as part of a team.

Responsibilities

• Operate weighbridge and manage admin duties including recording weights and waste type per vehicle and completing documentation per Environmental Regulations.
• Input weighbridge data from vehicles into the system accurately.
• Respond to public, trade and other queries by phone or in person, with courteous communication.
• Maintain best operating relationship with the public, customers and client reps while ensuring Waste Acceptance Criteria is met.
• Ensure waste acceptance complies with Duty of Care and Special Waste Regulations where applicable.
• Perform routine computer and weighbridge adjustments as needed.
• Model adherence to procedures, policies, and systems among colleagues.
• Ensure site visitors receive Health & Safety induction and wear required PPE.

Skills

Customer service

Numeracy

IT skills

Data handling

Complaint handling

Teamwork

Public/visitor handling

Tools

Weighbridge system

Job description

Transport Administrator

Taskmaster are currently looking to recruit a Transport Administrator to join the expanding team of our well established recycling and waste client based within Sharnbrook Bedfordshire.

Responsibilities

• Undertake the operation of the weighbridge and accompanying general administrative duties including recording weights & waste type by vehicle, whilst ensuring completion of the appropriate documentation in line with Environmental Regulations, as and when required.
• Efficiently input data onto the weighbridge from vehicles collecting/delivering to the site.
• To respond to public, trade and other queries directly and by telephone in a pleasant and efficient manner – dealing courteously with complaints and enquiries.
• Maintain the best operational relationship between the public, other customers and client representatives, ensuring Waste Acceptance Criteria is adhered to at all times.
• Ensure acceptance of waste complies with Duty of Care and Special Waste Regulations where appropriate.
• To undertake routine computer and weighbridge alterations or adjustments where possible.
• Act as a personal role model to colleagues in driving adherence to core procedures, policies and systems.
• Ensure all site visitors have received full Health & Safety induction and are wearing the correct PPE.

Skills and experience

• Customer service background (desirable).
• Basic numeracy, literacy, and IT skills. Understanding risk assessments / safe systems of work and working in accordance with them.
• Handling and processing auditable information.
• Experience of maintaining compliance of paperwork.
• Handling card payments from customers and members of the public.
• Experience of dealing with customer complaints and escalating appropriately.
• Able to work effectively alone or as part of a team.

Hours

Monday -Friday: 7am-5pm

Pay rate

£13.00ph