Transformation Training Project Manager

Adecco Portugal; Leeds; Híbrido; GBP 83.000 - 120.000; Jornada completa

Descripción de la vacante

Pontoon is recruiting a Transformation Training Project Manager on a 6-month contract based in Leeds or Edinburgh. Hybrid work with 2 days on-site per week, joining a financial services client to drive transformation training and client migration initiatives.

You will design and deliver comprehensive training, lead stakeholder engagement, and ensure adoption of new technologies and processes across diverse user groups.

Formación

• Proven experience in project management within financial services with transformation focus.
• Expertise in wealth management, client migration and related training needs.
• Experience with CRM platforms and end-to-end technology and process changes.

Responsabilidades

• Lead design and delivery of transformation training initiatives with design and business teams.
• Manage end-to-end client migration projects with strong stakeholder engagement.
• Develop training programmes to drive adoption of new technologies and processes.
• Coordinate training materials to align with strategic objectives for diverse user groups.
• Drive change management to enable new ways of working and build capability.
• Monitor progress and adjust plans to hit milestones and go-live dates.
• Foster continuous improvement and capture best practices in training and transformation.

Conocimientos

Project management

Wealth management

CRM platforms

Training delivery

Change management

Stakeholder engagement

Analytical skills

Communication skills

Descripción del empleo

Transformation Training Project Manager (Contract)

Duration: 6 Months (Possibility for extension)

Location: Leeds or Edinburgh/Hybrid (2 days per week in either site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile

Our client, a prominent organisation within the financial services sector, is seeking a highly skilled Transformation Training Project Manager.

This pivotal role will be instrumental in guiding the organisation through essential transformation initiatives, particularly in wealth management and client migration processes.

Key Responsibilities:

• Lead and oversee the design and implementation of transformation training initiatives in collaboration with the design team and business process teams.
• Manage end-to-end client migration projects, ensuring seamless transitions and effective stakeholder engagement throughout the process.
• Develop and deliver comprehensive training programmes that facilitate the adoption of new technologies and processes within the organisation.
• Coordinate with various teams to ensure that training materials are aligned with the organisation's strategic objectives and tailored to meet the needs of diverse user groups.
• Drive behavioural change management strategies to support the adoption of new ways of working, ensuring that all employees are equipped to navigate the transformation journey.
• Monitor and report on the progress of training initiatives, making adjustments as necessary to meet project milestones and go-live dates.
• Foster a culture of continuous improvement by encouraging feedback and implementing best practises in training and transformation processes.

Key Skills & Experience:

• Proven experience in project management, specifically within the financial services sector, with a strong focus on transformation initiatives.
• Demonstrable expertise in wealth management, client migration, and the associated training requirements.
• Proficiency in managing CRM platforms and facilitating end-to-end technology and process changes.
• Exceptional skills in developing and delivering training programmes, with a strong understanding of adult learning principles and methodologies.
• Experience in managing behavioural change initiatives, with a track record of successfully transforming organisational practises.
• Strong analytical and problem-solving abilities, with excellent communication and interpersonal skills.
• Familiarity with technology training and change management frameworks.
• Understanding of the financial services landscape and the specific challenges associated with transformation in this sector.
• Ability to work effectively under pressure and manage multiple priorities simultaneously.
• A proactive approach to stakeholder engagement and collaboration, ensuring alignment across various teams.

Candidates will need to show evidence of the above in their CV in order to be considered.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.